Troubleshoot PAN-OS as a Prisma SD-WAN Data Center
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Prisma SD-WAN

Troubleshoot PAN-OS as a Prisma SD-WAN Data Center

Table of Contents

Troubleshoot PAN-OS as a Prisma SD-WAN Data Center

Learn how to troubleshoot PAN-OS DC using CLI comments.
Where Can I Use This?What Do I Need?
  • Strata Cloud Manager
  • Advanced SD-WAN license for NGFW
NGFW Not Connected to Strata Cloud Manager
If the NGFW is not connected to SCM:
  1. First check the management interface for connectivity.
  2. Check cloud-management-status.
  3. Check device-certificate status.
NGFW Connection to Controller
To check the NGFW connection to the Prisma SD-WAN controller, run the command: show csdwan device-reachability.
VPN Issues
To check the VPN connection issue on the ION device, run the command: dump vpn summary and dump vpn status VpnID=<>.
To check the VPN connection issue on the NGFW, run the command: show interface ethernet1/1.