Prisma SD-WAN
Event Category-Policy
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- 6.5
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- 6.2
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- New Features Guide
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Event Category-Policy
Incident and alert event codes based on the categories for troubleshooting in Prisma
SD-WAN. See the list of policy event codes in Prisma SD-WAN.
| Where Can I Use This? | What Do I Need? |
|---|---|
|
|
The following tables describe a list of event or incident codes, the event
origin, its severity, and a description of each event as per the event category.
| INCIDENT CODE | EVENT ORIGIN | INCIDENT /ALERT | SEVERITY | EVENT TITLE | EVENT DESCRIPTION | RELEASE INTRODUCED |
|---|---|---|---|---|---|---|
|
FLAP_RATE_
EXCEEDED
| Controller | INCIDENT | Warning | Flap Rate Exceeded | Incident is raised when an entity flaps more than the rate configured in the flap rule. | 5.5.1 |
|
NAT_POLICY
_LEGACY
_ALG_
CONFIG_
OVERRIDE
| Device | ALERT | Warning | NAT policy ALG action overridden by legacy configuration. | ALG action configured in the NAT policy has been overridden by legacy configuration present on the device. | 5.2.1 |
|
NETWORK_
POLICY_RULE_
CONFLICT
| Device | INCIDENT | Informational | Network policy rule conflict. | Two or more policy rules conflict in a policy set, resulting in an incorrect policy applied to some flows. | 5.0.1 |
|
NETWORK
_POLICY_
RULE_
DROPPED
| Device | INCIDENT | Warning | Network policy rule dropped. | Network policy configuration contains rules with too many permutations causing resources to exceed the operational limits. Some rules are dropped from the policy so that the limits are not exceeded. As a result, desired policy actions may not be applied in some cases. | 5.0.1 |
|
PRIORITY
_POLICY_
RULE_
CONFLICT
| Device | INCIDENT | Informational | Priority policy rule conflict. | Two or more policy rules conflict in a priority policy set, potentially resulting in an incorrect policy applied to some flows. | 5.0.1 |
|
PRIORITY
_POLICY_
RULE_
DROPPED
| Device | INCIDENT | Warning | Priority policy rule dropped. | Priority policy configuration contains rules with too many permutations causing resources to exceed the operational limits. Some rules are dropped from the policy so that the limits are not exceeded. As a result, desired policy actions may not be applied in some cases. | 5.0.1 |
|
SECURITY
_POLICY_
RULE_
INCOMPLETE
| Device | INCIDENT | Critical | The security policy rule configuration is incomplete. | The security policy rule configuration is incomplete. In this case the security policy rule is skipped. | 5.4.3 |
|
SECURITY
_POLICY_
LIMITS_
EXCEEDED
| Device | INCIDENT | Critical | The security policy stack exceeds resource limits | The resources need to be installed in security policy stack as it exceeds the system limits. Security policy will not be installed. Element will have no security policy until the condition exists. | 5.6.1 |
|
CIRCUIT_
PERFORMANCE_
DEGRADED
| Device | INCIDENT | Critical | The circuit performance is degraded. | The configured thresholds in the performance policy SLA is violated. This includes Link Quality metric thresholds for latency, jitter, and packet loss. | 6.3.1 |
| APPLICATION_ PERFORMANCE_ DEGRADED | Device | INCIDENT | Critical | The application performance is degraded. | The configured thresholds in the performance policy SLA is violated. This involves the rtt and init failure rate of the app thresholds. From 6.4.1 release version, it includes UDP TRT failure rate of the app threshold. | 6.3.1 |
| CARRIER_ PERFORMANCE_ DEGRADED | Controller | INCIDENT | Critical | The carrier performance is degraded. | When the CIRCUIT_ PERFORMANCE _DEGRADED
alarm is present for more than one circuit (site WAN interface) for
a tenant, then the alarm is generated to indicate that the WAN carrier
performance is degraded. | 6.3.1 |
|
SYSTEM_CPU_
THRESHOLD_
EXCEEDED
| Device | Incident | Warning | The system CPU threshold is exceeded. | The configured CPU utilization threshold in the performance policy is violated. | 6.4.1 |
|
SYSTEM_
MEMORY_
THRESHOLD_
EXCEEDED
| Device | Incident | Warning | The system memory threshold is exceeded. | The configured memory utilization threshold in the performance policy is violated. | 6.4.1 |
|
SYSTEM_DISK_
THRESHOLD_
EXCEEDED
| Device | Incident | Warning | The system disk threshold is exceeded. | The configured disk utilization threshold in the performance policy is violated. | 6.4.1 |
|
SYSTEM_
CIRCUIT
_UTILIZATION
_THRESHOLD
_EXCEEDED
| Device | Incident | Warning | The site circuit utilization threshold is exceeded. | The configured circuit utilization threshold in the performance policy is violated. | 6.4.1 |
|
SYSTEM_
CONCURRENT
_FLOW_
THRESHOLD
_EXCEEDED
| Device | Incident | Warning | The system concurrent flow threshold is exceeded. | The configured concurrent flow utilization threshold in the performance policy is violated. | 6.4.1 |