>
    Strata Copilot
    debug controller reachability
    Focus
    Download PDF
    Focus
    1. Home
    2. Prisma SD-WAN
    3. Use CLI Commands
    4. Debug Commands
    5. debug controller reachability
    Download PDF
    Prisma SD-WAN

    debug controller reachability

    Table of Contents

    debug controller reachability

    Use the debug controller reachability command to check if the ION device is connected to the controller. This command is useful during installation to verify connectivity between the device and the controller. Ensures that the IP address is valid and gateway reachability from the controller interface on the ION device. If the controller is not reachable via the controller interface, the command checks the controller's reachability from other L3 interfaces on the device.
    An error displays if a device is not able to connect to the controller due to certificate or other issues. For example: 
    debug controller reachability controller1
					Mic cert check passed
					Cic cert check passed
					Mic cert verify passed
					Cic cert verify passed
					CIC cert connection test failed
					curl exitCode: 7
    The CURL exit code helps in identifying the cause of the error.

    Command

    debug controller reachability <interface = interface number>

    Options

    None

    Command Notes

    RoleSuper
    Related Commands—
    Introduced inRelease 4.7.1

    Example

    debug controller reachability 2
				Mic cert check passed
				Cic cert check passed
				Mic cert verify passed
				Cic cert verify passed
				CIC cert connection test done
				Device is connected to Controller

    © 2025 Palo Alto Networks, Inc. All rights reserved.