In Prisma Access, Mobile Users refers to users that connect to Prisma Access security services either through the GlobalProtect agent on their devices or through Explicit Proxy through a web browser on their devices.

Securing mobile users from threats is often a complex mix of security and IT infrastructure procurement and setup, bandwidth, and uptime requirements in multiple locations throughout the world, while staying within budget. With Prisma Access for users, the entire infrastructure is deployed for you and scales based on the number of active users and their locations.

Use either the Mobile Users - GlobalProtect or Mobile Users - Explicit Proxy tab to view data related to your mobile users. The data displayed throughout either Mobile Users tab is based on the Time Range you select, with the exception of the Mobile User License Consumption widget, which always displays data based on the number of unique users logged in the last 90 days relative to all licensed users. The default Time Range is 3 hours. A unique user is a user with a unique username who has logged in to Prisma Access at least once in a given period specified by Time Range.

Your Mobile Users page is specific to the connect method you’re using. The left navigation panel shows the Manage GlobalProtect Mobile Users page if you’re using the GlobalProtect agent to connect to Prisma Access and the Manage Explicit Proxy Mobile Users if you’re using the browser-based Explicit Proxy method to connect to Prisma Access. If you are using both methods, you’ll see two different pages in the left navigation panel, one for each connect method.