Focus

Prisma Access CloudBlade Integration Guide (Panorama managed)

Change Existing Panorama Serial Number Post CloudBlade Integration

Table of Contents

315 Panorama

To change an existing Panorama serial number which already has some tunnels on-boarded with the CloudBlade, the following needs to be ensured:

Disable the CloudBlade of the existing Panorama serial number on the SD-WAN Controller.
The tunnels on the SD-WAN Controller will be torn-down, followed by the cleanup of the prisma objects on Panorama.
Verify the cleanup of the AUTO_CGX objects on Panorama; this will require the Panorama with the existing serial number to still have a valid license.
Post cleanup, ensure no AUTO_CGX objects are present on the Panorama with the existing serial number. The Cloudblade will now allow the change to the new Panorama serial number.
The CloudBlade will block any attempts to change the existing Panorama serial number, which still has tunnels intact, and the following error message, App Configuration Registration Unsuccessful, will be displayed on the CloudBlades Messages tab.