Prisma SD-WAN
Device Lifecycle
Table of Contents
Device Lifecycle
In Prisma SD-WAN Lifecycle capabilities and tenant types. You as a managed
service provider have the ability to manage the lifecycle of the ION devices in your
deployment.
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From the Prisma SD-WAN web interface,
you as a managed service provider have the ability to manage the
lifecycle of the ION devices in your deployment. Some of the supported
capabilities are:
- Centralized device inventory management (MSP parent tenant).
- Assignment and allocation of device resources to associated child tenants.
- Software upgrade and downgrade capabilities for device and tenant assignments.
- Reclamation of child tenants' resources when no longer needed, returning devices to the resource pool for re-allocation and re-assignment.
- Streamlined support processes.
The Device Lifecycle capability applies only to physical
ion devices and not virtual devices (vffs).
Tenant Types
There are different tenant types within the Prisma SD-WAN
MSP environment.
Prisma SD-WAN Support Tenant—is an MSP tenant that Palo Alto
Networks Operations and Support teams use to allocate MSP and child tenant(s)
devices.
MSP Tenant—is a tenant in the Prisma SD-WAN environment that
manages networks of other tenants. MSP tenant operators cannot delete tenants. They
can only assume a role within the regular tenant they are managing.
Client Tenants—are tenants who have ION devices assigned and deployed to
various sites. One or more MSP tenants can manage these tenants. However, a single
device in the child tenant can only be assigned to a single MSP tenant.
The Prisma SD-WAN support and operations teams allocate the devices to
an MSP tenant.
