Event Category-Cellular
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Event Category-Cellular
Cellular related event codes in
Prisma SD-WAN
.The following tables describe a list of event or incident codes, the event
origin, its severity, and a description of each event as per the event category.
INCIDENT CODE | EVENT ORIGIN | INCIDENT /ALERT | SEVERITY | EVENT TITLE | EVENT DESCRIPTION | RELEASE INTRODUCED |
|---|---|---|---|---|---|---|
DEVICE_ CELLULAR_ ROAMING | Device | Alert | Warning | Cellular Carrier Change | A software process responsible for cellular link support
observed a change in carrier. | 5.6.1 |
DEVICE_ CELLULAR_ SIM_ REMOVAL | Device | Alert | Warning | SIM Presence Status Change | A software process responsible for cellular link support
detected insertion or removal of a SIM card. | 5.6.1 |
DEVICE_ CELLULAR_ SIM_ SWITCHOVER | Device | Alert | Warning | SIM Switchover Status Change | A software process responsible for cellular link support
detected a switch-over from one SIM card to another. | 5.6.1 |
DEVICE_ CELLULAR_ SIGNAL_ STRENGTH_THRESH | Device | Alert | Warning | Cellular Signal Strength | A software process responsible for cellular link support
detected a change in signal strength below acceptable limits. | 5.6.1 |
DEVICE_ CELLULAR_ INTERNAL_MODEM_ ERROR | Device | Incident | Critical | Cellular Modem Error | A software process responsible for cellular link support
detected an internal error in the modem. | 5.6.1 |
DEVICE_ CELLULAR_ SIM_PIN_ERROR | Device | Incident | Critical | SIM PIN | A software process responsible for cellular link support
detected a locked SIM card requiring a correct PIN. | 5.6.1 |
DEVICE_ CELLULAR_ SIM_PUK_ NEEDED | Device | Incident | Critical | SIM PUK | Incorrect SIM PIN was used three times to unlock the SIM
card. PUK required to try PIN again. | 5.6.1 |
DEVICE_ CELLULAR_ MODEM_TEMP_ HIGH | Device | Incident | Informational | High Modem Temperature | A software process responsible for cellular link support
received a notification from the cellular modem indicating high
operating temperature. | 5.6.1 |
DEVICE_ CELLULAR_ MTU_MISMATCH | Device | Alert | Informational | Cellular MTU Mismatch | Carrier negotiated MTU is lower than the configured MTU
for a cellular interface. | 5.6.1 |
DEVICE_ CELLULAR_ SIM_SECURITY_ ERROR | Device | Alert | Informational | Cellular SIM security error | SIM security operation failure. | 5.6.1 |
DEVICE_ CELLULAR_ FIRMWARE_ NOT_AVAILABLE | Device | Alert | Warning | Cellular Firmware Not available | Supported Firmware not available. | 5.6.1 |
DEVICE_ CELLULAR_ MODEM_ DETECTION_ERROR | Device | Incident | Critical | Cellular modem detection | A software process responsible for cellular link support
was unable to detect the cellular modem. | 5.6.1 |
DEVICE_ CELLULAR_ TECH_CHANGE | Device | Alert | Informational | Technology change | A software process responsible for cellular link support
detected a change in technology mode. | 5.6.1 |