Focus

Prisma SD-WAN Incidents and Alerts

Event Category-Branch HA

Table of Contents

Event Category-Branch HA

Spoke HA related event codes in

Prisma SD-WAN

.

The following tables describe a list of event or incident codes, the event origin, its severity, and a description of each event as per the event category.

**Event Category-Spoke HA**
INCIDENT CODE	EVENT ORIGIN	INCIDENT /ALERT	SEVERITY	EVENT TITLE	EVENT DESCRIPTION	RELEASE INTRODUCED
SPOKEHA_ CLUSTER _DEGRADED	Controller	INCIDENT	Warning	Spoke cluster operating in a degraded state.	One of the devices in the cluster has failed and is incapable of becoming active if the current active device fails.	5.1.1
SPOKEHA_ CLUSTER _DOWN	Controller	INCIDENT	Critical	Spoke cluster operation is down.	Both devices in the cluster have failed, therefore affects the network connectivity to the site.	5.1.1
SPOKEHA_ MULTIPLE _ACTIVE_ DEVICES	Controller	INCIDENT	Critical	More than one device is active in the spoke cluster.	Both devices in the cluster have declared themselves to be active. This situation happens when the devices in the cluster are not able to communicate with each other. Affects the network connectivity to the site.	5.1.1
SPOKEHA_STATE _UPDATE	Device	ALERT	Warning	Device state changes in spoke cluster.	Device changed its state from active to backup or backup to active. If the device changed its state to backup, and there is no other device eligible to become active, this affects the network connectivity at the site.	5.1.1

Event Category-Policy

Event Category-Application