Event Category-Switch Port and RADIUS Server
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Event Category-Switch Port and RADIUS Server

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Event Category-Switch Port and RADIUS Server

Incident and alert event codes based on the categories for troubleshooting in Prisma SD-WAN. Switch port and radius server related event codes in Prisma SD-WAN.
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The following tables describe a list of event or incident codes, the event origin, its severity, and a description of each event as per the event category.

Switch Port and RADIUS Server Incidents

INCIDENT CODEEVENT ORIGINALERT/INCIDENTSEVERITYEVENT TITLEEVENT DESCRIPTIONRELEASE INTRODUCED
DEVICE
_POE_
MAIN_
POWER
_OVER_
THRESHOLD
DeviceINCIDENTWarningPort Power StatusWhen the system level main PoE power usage exceeds the configured threshold, this incident is raised. When the exceeded system level main PoE power usage comes down below the threshold, this incident is cleared.6.0.2
DEVICE
_POE_
PORT_
POWER
_OVER_
THRESHOLD
DeviceINCIDENTWarningPort Power Over ThresholdWhen the port PoE power usage exceeds the configured threshold, this incident is raised. When the exceeded port PoE power usage comes down below the threshold, this incident is cleared.6.0.2
DEVICE
_POE_
MAIN_
POWER_
FAULT
DeviceINCIDENTCriticalMain Power FaultWhen the PSE controller encounters an internal error, this incident is raised. Need reload/RMA of the device.6.0.2
DEVICE
_POE_
PORT_
POWER_
STATUS
DeviceAlertWarningPort Power StatusThis alert is raised when the software process responsible for Power Over Ethernet support observes a change in power supply status of a PoE port.6.0.2
RADIUS
_SERVER
_NOT_
REACHABLE
DeviceINCIDENTWarningRadius Server reachability error.When the primary and secondary RADIUS server is unreachable from a device, this incident is generated. The reasons could be a network error or an improper/missing source interface configuration.6.0.2
DYNAMIC
_VLAN_
NOT_
CONFIGURED
DeviceINCIDENTWarningDynamic VLAN NAME/ID issued from the Radius server is not configured on the element.When the RADIUS server requested Dynamic VLAN ID is not configured on the system, this incident is generated. It is cleared either when the configuration was updated with the VLAN ID is configured or when the client gets authenticated.6.0.2
CLIENT
_AUTH
_FAIL
DeviceAlertWarningA client failed to authenticate with valid credentials on an 802.1X authentication enabled port.This alert is raised when the client Authentication (MAC Auth or 802.1X) fails.6.0.2