Remote Clipboard for Isolated Tabs
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Remote Browser Isolation

Remote Clipboard for Isolated Tabs

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Remote Clipboard for Isolated Tabs

Learn how Remote Clipboard lets users copy and paste between isolated tabs in the same session without exposing content to the local device.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
All tabs in an isolated browsing session share one isolated browser and one clipboard. The Copy and Paste settings in your isolation profile control whether users can copy content out of isolation and paste content into it. When you disable these settings to prevent data from leaving isolation, users can't copy content in one isolated tab and paste it into another, which interrupts common workflows, such as copying a value from a web application into a support ticket in another tab.
With Remote Clipboard, RBI lets users copy and paste between isolated tabs in the same session. The content stays in the RBI cloud environment and never reaches the user's device, so you can allow users to copy and paste between tabs and still prevent data from leaving isolation.
Enable Remote Clipboard in an isolation profile. When a user copies content in an isolated tab that uses that profile, RBI saves the content to Remote Clipboard. When the user pastes in another isolated tab, RBI pastes the most recent content from Remote Clipboard.
  • Remote Clipboard adds to your Copy and Paste settings and never overrides them. You can enable Remote Clipboard only when both Copy and Paste are disabled. When you enable Copy or Paste, RBI turns Remote Clipboard off, and users work with the local clipboard only.
  • Remote Clipboard belongs to one user session. It isn't shared between users, devices, or tenants, and RBI clears it when the session ends.
  • Remote Clipboard holds one item. Each new copy replaces the previous content.
  • Remote Clipboard supports plain text, formatted text, and images, and keeps their formatting. Files and drag-and-drop content aren't supported.
  • When transferring content to or from a user's device, only plain text is supported for text, and any existing text formatting is removed during copy and paste. For images, only PNG format is supported when pasting from the device.
  • Users paste with the keyboard shortcut. The paste option in the context menu doesn't paste content, and RBI shows a message that reminds the user to use the keyboard shortcut.
  • Users can't paste from Remote Clipboard on mobile devices.
  • If a user has isolated tabs that use different isolation profiles, and each profile has Remote Clipboard enabled, those tabs share the same Remote Clipboard.
  • Remote Clipboard doesn't change your file upload and download controls. Copying an image doesn't create a file, and Download Files still controls whether users can save files to their device.
  • RBI records Remote Clipboard activity as Remote Copy and Remote Paste events, including the URLs of the pages involved. Copying to or pasting from the user's device is logged as separate Copy and Paste events. The logs never contain the clipboard content. To view the events, open Log Viewer.
  • The 10 MB size limit applies to Remote Clipboard and to copying to and pasting from the user's device, and you can't change it. If the content is larger, RBI shortens plain text and doesn't copy or paste images or formatted text that exceed the limit. In each case, the user sees a message.