: Download Assets for Incidents
Focus
Focus

Download Assets for Incidents

Table of Contents

Download Assets for Incidents

Learn how to download assets.
Data Security
enables you to download an asset to inspect it if an incident exists for that asset or if an asset was quarantined. For security reasons,
Data Security
does not enable you to download assets if the asset did not violate a policy and no remediation assessment is needed. Additionally, downloading an asset is a remediation action, and not all SaaS apps support this action.
You can also download an asset even when the asset is quarantined.
  1. Verify that your SaaS app supports downloads.
  2. To download your asset, go to
    Data Security
    Data Assets
    .
  3. Click the
    Item Name/Data Asset Name
    to display the asset’s details.
  4. Click
    Actions
    Download File
    .
    After the file compresses (
    .zip
    ), the file downloads to your local drive. A decrypt password displays. Use the password to open and inspect the file.
    The
    Download File
    option is available only for the following three scenarios:
    • When both current
      and
      past incidents are available, you can download the asset file for either of them. It gives you the same asset and content.
    • When either current
      or
      past incidents are available, you can download the asset file.
    • When past incidents are not listed but are available in a closed state, you can download the asset file.
    When there are no current or past incidents, you don't have the
    Download File
    option.

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