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SaaS Security Administrator's Guide

Onboard a Convo App to SSPM

Table of Contents

Onboard a Convo App to SSPM

Connect a Convo App instance to SSPM to detect posture risks.

For SSPM to detect posture risks in your Convo instance, you must onboard your Convo instance to SSPM. Through the onboarding process, SSPM logs in to Convo using administrator account credentials. SSPM uses this account to scan your Convo instance for misconfigured settings. If there are misconfigured settings, SSPM suggests a remediation action based on best practices.

SSPM gets access to your Convo instance by using Okta SSO credentials that you provide during the onboarding process. For this reason, your organization must be using Okta as an identity provider. The Okta account must be configured for multi-factor authentication (MFA) using one-time passcodes.

To onboard your Convo instance, you complete the following actions:

Collect Information for Accessing Your Convo Instance

Connect SSPM to Your Convo Instance

Collect Information for Accessing Your Convo Instance

To access your Convo instance, SSPM requires the following information, which you will specify during the onboarding process.

Item	Description
User email	An email address of an Okta user account. `(Required Permissions)` The user must be a Convo administrator.
Password	The password for the Okta user account.
Okta Domain	The Okta subdomain for your organization. The subdomain was included in the login URL that Okta assigned to your organization.
MFA Secret Key	A key that is used to generate one-time passcodes for multi-factor authentication.

As you complete the following steps, make note of the values of the items described in the preceding table. You will need to enter these values during onboarding to access your Convo instance from SSPM.

Identify the Okta user account that SSPM will use to access your Convo instance. The user must be a Convo administrator. SSPM needs this administrator access to monitor your Convo instance.

To access the administrator account using Okta credentials:

Identify your Okta subdomain.

Generate and copy an MFA secret key.