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    Known Issues in SD-WAN Plugin 2.1
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    SD-WAN

    Known Issues in SD-WAN Plugin 2.1

    Table of Contents

    Known Issues in SD-WAN Plugin 2.1

    List of known issues in SD-WAN 2.1 release.
    The following list includes all known issues that impact an SD-WAN 2.1 release. This list includes both outstanding issues and issues that are addressed, as well as known issues that apply more generally or that are not identified by a specific issue ID. Refer to PAN-OS Release Notes for additional known issues affecting SD-WAN Plugin 2.1.

    PAN-220919

    Description of PAN-220919.
    Auto VPN creates a virtual SD-WAN interface named sdwan.901 for direct internet access (DIA) and creates a virtual SD-WAN interface named sdwan.9xx for VPN tunnels. When you enable Auto VPN, the SD-WAN plugin creates the SD-WAN interfaces automatically. Hence, it's not necessary for you to create SD-WAN interfaces manually. The SaaS quality profile works only with one DIA interface that is sdwan.901.
    Auto VPN also creates its own default route that uses the sdwan.901 interface as its egress interface and uses a low metric of 5, so that the sdwan.901 interface is preferred over the default route you created.
    There might be scenarios where you want to create an SD-WAN interface manually (other than what the SD-WAN plugin creates automatically) like the following:
    • Configuring SD-WAN direct internet access (DIA) links only and no VPN connections between the hub and branch locations
    • (Not recommended) Deploying SD-WAN manually between SD-WAN sites without Panorama management server
    In such cases, you must configure the manually created SD-WAN interface outside of the SDWAN.9xx range containing a route with a metric higher than the default value.

    PAN-215897

    Description of PAN-215897.
    In a Panorama high availability (HA) deployment, the SD-WAN interface goes down and all the tunnel interfaces disappear from the NetworkIPSec Tunnels tab when you push the configuration changes from the secondary Panorama.
    Workaround: If you have set up a HA pair in Panorama, don't push the configuration from the secondary Panorama when the primary Panorama is active. Always push the configuration changes from the primary Panorama when it's active.

    PAN-190173

    Pre-shared keys are not synchronized across the Panorama management servers in a high availability (HA) configuration, leading to tunnel flaps during an HA failover when you Push to Devices (CommitPush to Devices or CommitCommit and Push).
    This issue is addressed in SD-WAN plugin 2.2.3 and 3.1.0-h6.

    PAN-158465

    On the Panorama management server running PAN-OS 10.0.3 or later PAN-OS 10.0 release, reverting or loading a Panorama configuration (PanoramaSetupOperations) that impacts the template stack configuration containing the SD-WAN interface (NetworkInterfacesSD-WAN) erroneously removes the Security Zone from the SD-WAN interface configuration resulting in a commit failure.

    PLUG-11223

    Description of PLUG-11223.
    In a high availability (HA) deployment, the SD-WAN tunnel will go down due to a key ID mismatch when the following events occur in sequence:
    • An HA failover
    • The SD-WAN plugin cache removes the current HA pair relation from the database when debug plugins sd_wan drop-config-cache all command is executed
    • A commit and push fails on either the hub or a branch active node
    In certain scenarios, replacing one of the HA devices during the RMA process can cause the SD-WAN tunnel to go down due to a key ID mismatch. For more details, refer to Replace an SD-WAN Device.
    Workaround: Resolve the Key ID mismatch by ensuring that the Peer Identification of the hub firewall matches with the Local Identification of the branch firewall and the Local Identification of the hub firewall matches with the Peer Identification of the branch firewall.
    1. Log in to the hub or a branch firewall where the SD-WAN tunnel is down due to Key ID mismatch and select NetworkNetwork ProfilesIKE Gateways.
    2. Select the IKE gateway of the hub firewall and click Override at the bottom of the screen.
    3. Copy the Local Identification value from the hub firewall to the Peer Identification value in the branch firewall.
    4. Copy the Peer Identification value from the hub firewall to the Local Identification value in the branch firewall.
    5. Click OK and Commit your changes.
    This issue is addressed in SD-WAN plugin 2.2.5 , 2.2.7, 3.0.8, 3.1.3 , 3.2.1, 3.2.2 , 3.3.0, and 3.3.2.
    After this fix, the key ID may change after the Panorama commit. Therefore, you must ensure to commit and push to all the devices in the VPN cluster or clusters.

    PLUG-10796

    On the Panorama management server, a commit (CommitCommit to Panorama) hangs at 99% and causes the commit queue to fill up, preventing any subsequent commits on Panorama.
    This issue is addressed in SD-WAN plugin 2.2.2 and 3.0.2.

    PLUG-10165

    On the Panorama management server, commits (CommitCommit to Panorama) fail if your SD-WAN firewalls associated with the SD-WAN plugin (PanoramaSD-WAN) configuration are removed from Panorama management (PanoramaManaged DevicesSummary).
    Workaround: Remove the SD-WAN configuration after you remove your SD-WAN firewalls from Panorama management.
    1. Log in to the Panorama web interface.
    2. Select PanoramaPlugins and search for sd_wan.
    3. Remove Config.
    4. Click OK to confirm removing the SD-WAN configuration from Panorama.
    This is addressed in SD-WAN plugin 2.2.2 and 3.0.2.

    PLUG-10047

    This issue is resolved in SD-WAN version 2.1.2.
    You cannot add a branch firewall configured with an MPLS, Satellite, or Microwave/Radio interface (NetworkNetwork ProfilesSD-WAN Interface Profile) to a VPN Cluster (PanoramaSD-WANVPN Clusters) if the hub firewall or any branch firewall in the VPN Cluster are not also configured with at least one MPLS, Satellite, or Microwave/Radio interface.
    For example, you cannot add a branch firewall configured with MPLS and Wifi interfaces to a VPN Cluster where the firewall members do not have at least one MPLS interface configured.

    PLUG-9421

    The Panorama plugin for SD-WAN is unable to recognize when the master key (PanoramaMaster Key and Diagnostics) is updated on the Panorama management server.
    Workaround: Select Commit and Commit and Push to your managed firewalls leveraging SD-WAN after updating the master key on Panorama.
    This issue is addressed in PAN-OS 10.2.1-h1 and SD-WAN plugin 2.2.1.

    PLUG-7598

    This is resolved in SD-WAN version 2.1.1.
    A SD-WAN Interface Profile (NetworkSD-WAN Interface Profile) configured with a Microwave/Radio Link or Other Type of Link as the Link Type do not function as a Peer-to-Peer link.

    PLUG-3343

    The SD-WAN plugin fails to display any of the monitoring for a site and cluster with a space in the name.
    Workaround: Remove the space from the name and Commit.

    PAN-123040

    When you try to view network QoS statistics on an SD-WAN branch or hub, the QoS statistics and the hit count for the QoS rules don’t display. A workaround exists for this issue. Please contact Support for information about the workaround.

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