When users accessing remote desktops through a web browser cannot hear audio from
applications running on the remote server, they are prevented from using
applications that require audio output such as training videos, notification alerts,
or communication tools. You can
enable audio passthrough in a Privileged
Remote Access (PRA) profile to allow audio from the remote RDP server to be heard on
the user's device. Audio passthrough is disabled by default in the default PRA
profile. You configure this setting per PRA profile, which allows you to enable
audio for specific user groups or application types based on your security
requirements. This configuration is only available for RDP applications.