Real User Monitoring (RUM) enhances your
ability to monitor and optimize the user experience for web applications. In
addition to RUM support for Prisma Access Browsers (PAB), RUM capabilities are
extended to consumer browsers such as Google Chrome and Microsoft Edge on managed
devices. You can now collect
Core Web Vitals metrics from Chrome and Edge browsers on
Windows and macOS, providing broader visibility into your users' application
experiences.
The feature integrates with your existing ADEM infrastructure, using the
GlobalProtect app for authentication and communication. RUM collects and securely
processes and stores data,
respecting data privacy and residency
requirements. Now, with RUM support extending to multiple browsers, you
can configure and manage settings at the tenant level, with options to exclude
specific users, user groups, or domains from monitoring. Visualize metrics through
updated
ADEM dashboards, enabling you to analyze
performance trends, identify issues, and make data-driven decisions to improve
application delivery. RUM data can be combined with the existing Synthetic
monitoring for granular root cause analysis of user experience issues.