Regional Service Domains
Focus
Focus
Advanced DNS Security Powered by Precision AI™

DNS Security Service Domains

Table of Contents

Regional Service Domains

Where Can I Use This?
What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • NGFW (Managed by Strata Cloud Manager)
  • NGFW (Managed by PAN-OS or Panorama)
  • VM-Series
  • CN-Series
  • Advanced DNS Security License (for enhanced feature support) or DNS Security License
  • Advanced Threat Prevention or Threat Prevention License
Palo Alto Networks maintains a network of global and regional domains that provide service for DNS Security and Advanced DNS Security operations. These service domains operate real-time DNS request analyzers, access to the DNS signature database and provide advanced cloud-dependent functionality. By default, DNS Security and Advanced DNS Security connects to the global service domains (dns.service.paloaltonetworks.com and adv-dns.service.paloaltonetworks.com,respectively), which then automatically redirect to the regional domain that is closest to the network security platform location.

DNS Security Regional Service Domains

Palo Alto Networks recommends using the default global service domain configuration for improved fail-over handling; however, if you experience latency issues due to the particulars of your location (for example, when straddling multiple overlapping regional domains), you can manually specify the service domain. To specify the regional service domain used by DNS Security, you must add a DNS entry for dns.service.paloaltonetworks.com that includes a CNAME record that indicates a valid regional domain as part of your DNS server configuration. After connecting to a regional domain, you can issue the CLI command on the firewall:
show dns-proxy dns-signature counters
to review the average latency. The relevant section is located under the Signature query API heading.
The following table lists the DNS Security service domains:
Location
URL
Cape Town, South Africa
dns-za.service.paloaltonetworks.com
Hong Kong
dns-hk.service.paloaltonetworks.com
Tokyo, Japan
dns-jp.service.paloaltonetworks.com
Singapore
dns-sg.service.paloaltonetworks.com
Mumbai, India
dns-in.service.paloaltonetworks.com
Sydney, Australia
dns-au.service.paloaltonetworks.com
London, England
dns-uk.service.paloaltonetworks.com
Frankfurt, Germany
dns-de.service.paloaltonetworks.com
Eemshaven, Netherlands
dns-nl.service.paloaltonetworks.com
Paris, France
dns-fr.service.paloaltonetworks.com
Bahrain
dns-bh.service.paloaltonetworks.com
Montreal, Quebec, Canada
dns-ca.service.paloaltonetworks.com
Osasco, São Paulo, Brazil
dns-br.service.paloaltonetworks.com
Council Bluffs, Iowa, USA
dns-us-ia.service.paloaltonetworks.com
Ashburn, Northern Virginia, USA
dns-us-va.service.paloaltonetworks.com
The Dalles, Oregon, USA
dns-us-or.service.paloaltonetworks.com
Los Angeles, California, USA
dns-us-ca.service.paloaltonetworks.com

Advanced DNS Security Regional Service Domains

You can manually specify the server used to facilitate Advanced DNS Security queries. While Palo Alto Networks recommends using the default global service domain, you can override the selected server if you encounter higher than expected latency or other service-related issues.
You can specify the Advanced DNS Security service domain in PAN-OS from
Device
Setup
Management
Advanced DNS Security
DNS Security Server
.
This setting does not impact how standard DNS Security queries are handled.
The following table lists the Advanced DNS Security service domains:
Location
URL
Cape Town, South Africa
za.adv-dns.service.paloaltonetworks.com
Bahrain
bh.adv-dns.service.paloaltonetworks.com
Hong Kong
hk.adv-dns.service.paloaltonetworks.com
Tokyo, Japan
jp.adv-dns.service.paloaltonetworks.com
Singapore
sg.adv-dns.service.paloaltonetworks.com
Mumbai, India
in.adv.dns.service.paloaltonetworks.com
Sydney, Australia
au.adv-dns.service.paloaltonetworks.com
London, England
uk.adv-dns.service.paloaltonetworks.com
Frankfurt, Germany
de.adv.dns.service.paloaltonetworks.com
Eemshaven, Netherlands
nl.adv.dns.service.paloaltonetworks.com
Paris, France
fr.adv-dns.service.paloaltonetworks.com
Bahrain
bh.adv-dns.service.paloaltonetworks.com
Montreal, Quebec, Canada
ca.adv.dns.service.paloaltonetworks.com
Osasco, São Paulo, Brazil
br.adv.dns.service.paloaltonetworks.com
Council Bluffs, Iowa, USA
us-ia.adv.dns.service.paloaltonetworks.com
Ashburn, Northern Virginia, USA
us-va.adv.dns.service.paloaltonetworks.com
The Dalles, Oregon, USA
us-or.adv.dns.service.paloaltonetworks.com
Los Angeles, California, USA
us-ca.adv.dns.service.paloaltonetworks.com

Recommended For You