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(macOS only) GlobalProtect crashes when you click Change
Portal on setups that include two or more portal
entries and have a preferred gateway marked. This issue can corrupt
the NSUserDefaults plist file leading to subsequent crashes.
Workaround: Do one of the following: - Reinstall GlobalProtect.
- Remove the corrupted plist file located at
~/Library/Preferences/com.paloaltonetworks.GlobalProtect.client.plist.
- Remove portal entries only from the plist file using the
following steps:
- $ launchctl unload -S Aqua
/Library/LaunchAgents/com.paloaltonetworks.gp.pangpa.plist
- $ defaults delete
com.paloaltonetworks.GlobalProtect.client
PanPortalList
- killall cfprefsd
- launchctl load -S Aqua
/Library/LaunchAgents/com.paloaltonetworks.gp.pangpa.plist
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