Learn how to replace the SSD drive on a PA-3200 Series
firewall. The SSD drive contains the system files and logs.
The PA-3200 Series firewalls use a single
solid-state drive (SSD) to store the PAN-OS system files, system
logs, and network traffic logs. If this drive fails, you must replace
it to restore functionality to the firewall.
drive ships with a factory default PAN-OS image with the default
configuration. After you install the new drive, you will need to
obtain a backup configuration that you saved from the failed firewall
to restore your configuration.
To avoid injury to yourself or damage to
your Palo Alto Networks® hardware or the data that resides on the
hardware, read the Product Safety Warnings.
Disconnect power from the firewall. For AC power
supplies, remove the AC power cords. For DC power supplies, shut
down the DC power source.
Press the ejector button on the drive carrier to release
the carrier handle and gently pull the handle toward you to remove
the carrier and drive.
Remove the replacement drive from the packaging and place
it on an antistatic surface.
Install the replacement drive in the drive carrier.
Place the failed drive next to the replacement
drive with the connectors facing the same direction.
Remove the four screws that hold the failed drive
in the carrier and remove the drive from the carrier.
Install the replacement drive in the carrier and secure
it using the four screws you removed from the failed drive.
Install the replacement drive in the firewall.
Ensure that the drive carrier lever is in
the open position; if it is not, press the ejector button on the
drive carrier to release the lever and pull it out until it is fully
Slide the replacement drive and carrier assembly into
the empty drive bay until it is about 1/4” (.6cm) from being fully
Before fully inserting the drive carrier, ensure that
the lever attaches to the locking mechanism on the firewall and
then close the lever to seat the carrier.
Power on the firewall and connect a standard RJ-45 Ethernet
cable from the RJ-45 port on your computer to the MGT port on the
Change the IP address on your computer to an address
in the 192.168.1.0/24 network, such as 192.168.1.2.
From a web browser, go to https://192.168.1.1 and, when
prompted, log in to the web interface using the default username
and password (admin/admin).
Configure management access and restore the firewall configuration.
For information on how to upgrade or downgrade PAN-OS,
see the New Features Guide for the PAN-OS version that your firewall
is running. The New Features Guides are located on the TechnicalDocumentation portal.