ServiceNow Attribute Reference
Focus
Focus
Device Security

ServiceNow Attribute Reference

Table of Contents

ServiceNow Attribute Reference

This reference lists the attributes that Device Security collects from ServiceNow, their names as stored in Device Security, and the Device Security device fields they map to.
When Device Security integrates with ServiceNow, it enables asset management workflows by syncing device data with the ServiceNow platform. The attributes in this reference cover device identification and network details used to create and update ServiceNow configuration item records.
The third-party attribute name in Device Security refers to the attribute name as it appears in the Assets Inventory table and in Query Engine. This follows the format of third-party-name.attribute-name. When viewing the attribute name in the Assets Inventory table column selector or on a Device Details page, where the third-party name can be found as a header for the attributes section, then the third-party name is removed from the attribute name.
For example, micrsoft_defender_xdr.macAddress would appear in the Query Builder and in the Assets Inventory table, but under Device DetailsAttributesIntegration Specific AttributesMicrosoft Defender, the attribute would appear as macAddress.

Device Attributes

Device Security collects device attributes from the ServiceNow CMDB GraphQL API. Attribute values are retrieved from the display_value field of each CMDB property. The following table lists each ServiceNow attribute, its name as stored in Device Security, and the Device Security device field it maps to (if applicable).
ServiceNow Attribute
Device Security Attribute Name
Device Security Common Attribute*
Description
allotted_electric_power
servicenow.allotted_electric_power
Allotted electric power for the CI in ServiceNow CMDB
allotted_electric_power_unit
servicenow.allotted_electric_power_unit
Unit of measure for the allotted electric power in ServiceNow CMDB
asset
servicenow.asset
Asset record linked to the CI in ServiceNow CMDB
asset_tag
servicenow.asset_tag
tags
Asset tag assigned to the CI in ServiceNow CMDB
assigned
servicenow.assigned
Assignment status of the CI in ServiceNow CMDB
assigned_to
servicenow.assigned_to
User or group the CI is assigned to in ServiceNow CMDB
attestation_score
servicenow.attestation_score
Attestation score for the CI in ServiceNow CMDB
attestation_status
servicenow.attestation_status
Attestation status of the CI in ServiceNow CMDB
attested
servicenow.attested
Indicates whether the CI has been attested in ServiceNow CMDB
attested_by
servicenow.attested_by
User who attested the CI in ServiceNow CMDB
business_unit
servicenow.business_unit
Business unit associated with the CI in ServiceNow CMDB
category
servicenow.category
Category
Category classification of the CI in ServiceNow CMDB
cd_rom
servicenow.cd_rom
Indicates whether the CI has an optical drive, as recorded in ServiceNow CMDB
cd_speed
servicenow.cd_speed
Speed of the optical drive on the CI, as recorded in ServiceNow CMDB
cmdb_ot_entity
servicenow.cmdb_ot_entity
OT entity classification of the CI in ServiceNow CMDB
comments
servicenow.comments
Comments associated with the CI in ServiceNow CMDB
company
servicenow.company
Company that owns the CI in ServiceNow CMDB
cost
servicenow.cost
Cost of the CI as recorded in ServiceNow CMDB
cost_cc
servicenow.cost_cc
Currency code for the CI cost in ServiceNow CMDB
cost_center
servicenow.cost_center
Cost center responsible for the CI in ServiceNow CMDB
department
servicenow.department
Department responsible for the CI in ServiceNow CMDB
discovery_source
servicenow.discovery_source
Source that discovered the CI in ServiceNow CMDB
fqdn
servicenow.fqdn
Fully qualified domain name of the CI in ServiceNow CMDB
hardware_status
servicenow.hardware_status
Hardware status of the CI in ServiceNow CMDB, such as installed or retired
ip_address
servicenow.ip_address
ipv4_address
IP address of the CI as recorded in ServiceNow CMDB
mac_address
MAC; id
MAC address of the CI as recorded in ServiceNow CMDB. Used as the primary device identifier.
name
Hostname
Name of the CI in ServiceNow CMDB. Used as the device hostname.
operational_status
servicenow.operational_status
Operational status of the CI in ServiceNow CMDB, such as operational or Non-operational
os
servicenow.os
raw_os
Operating system of the CI as recorded in ServiceNow CMDB
os_domain
servicenow.os_domain
OS domain of the CI as recorded in ServiceNow CMDB
os_service_pack
servicenow.os_service_pack
OS Service Pack
OS service pack installed on the CI, as recorded in ServiceNow CMDB
os_version
servicenow.os_version
OS Version
OS version of the CI as recorded in ServiceNow CMDB
po_number
servicenow.po_number
Purchase order number associated with the CI in ServiceNow CMDB
serial_number
servicenow.serial_number
Serial Number
Serial number of the CI as recorded in ServiceNow CMDB
vendor
servicenow.vendor
Vendor
Vendor or manufacturer of the CI as recorded in ServiceNow CMDB
* Only some attributes map to a Device Security Common Attribute.