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    Card failure with reason "Slot runtime software failure - Max restarts attempted"
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    Card failure with reason "Slot runtime software failure - Max restarts attempted"

    Table of Contents

    Card failure with reason "Slot runtime software failure - Max restarts attempted"

    Incident Code
    INC_NGFW_CARD_FAILURE_SW_MAX_RESTARTS
    Severity
    Warning
    Category
    Device
    Subcategory
    Hardware
    Description
    This alert triggers when the error "Slot runtime software failure - Max restarts attempted" is detected in one of the line cards in the chassis, indicating a software or hardware issue that has caused the card to enter a failure state.
    Raise Condition
    This incident is raised if the log message indicating that a card has experienced a “Slot runtime software failure – Max restarts attempted” is detected at least once within a one-hour window.
    Clear Condition
    This incident is cleared when the log message indicating that the card is up is detected.

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