Card failure with reason "Slot runtime software failure - Max restarts
attempted"
Incident Code
INC_NGFW_CARD_FAILURE_SW_MAX_RESTARTS
Severity
Warning
Category
Device
Subcategory
Hardware
Description
This alert triggers when the error "Slot runtime software failure - Max restarts
attempted" is detected in one of the line cards in the chassis, indicating a
software or hardware issue that has caused the card to enter a failure state.
Raise Condition
This incident is raised if the log message indicating that a card has experienced
a “Slot runtime software failure – Max restarts attempted” is detected at least
once within a one-hour window.
Clear Condition
This incident is cleared when the log message indicating that the card is up is
detected.
