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Card Stuck in Starting State
Updated on
Fri Apr 24 04:31:10 PDT 2026
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Updated on
Fri Apr 24 04:31:10 PDT 2026
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Next-Generation Firewall
NGFW Incidents Reference
Card Stuck in Starting State
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Card Stuck in Starting State
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Card Power Failure
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Card failure with reason "Slot runtime software failure - Max restarts attempted"
Card Stuck in Starting State
Incident Code
INC_NGFW_CARD_STUCK_IN_STARTING_STATE
Severity
Warning
Category
Device
Subcategory
Hardware
Description
This alert detects if a card is stuck in "Starting" state.
Raise Condition
This incident is raised if the log message indicating that the card is starting is detected at least four times within a 90 minutes window.
Clear Condition
This incident is cleared when the log message indicating that the card is up is detected.
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Card Power Failure
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Card failure with reason "Slot runtime software failure - Max restarts attempted"