HA Link Issue Detected
Focus
Focus
Next-Generation Firewall

HA Link Issue Detected

Table of Contents

HA Link Issue Detected

Incident Code
INC_NGFW_HA_LINK_ISSUE
Severity
Warning
Category
Device
Subcategory
High Availability
Description
This incident triggers when a change is detected in the status of one or more HA(High Availability) links between firewall peers. These links are critical for synchronizing session information, configuration, and state data. A status change may indicate that one or more HA links are down or unstable.
Raise Condition
When HA link status goes down. HA links are links that are configured for HA functionality ( HA1, HA1-backup HA2, HA2-backup, HA3)
Clear Condition
When the HA link has come back up and stays in up state atleast for 2 hours
Probable Root Cause Incident
"INC_NGFW_HA_OR_HA1_BACKUP_LINK_CONNECTION_FAILURE",
"INC_NGFW_HA_OR_HA2_BACKUP_KEEP_ALIVES_DOWN"