If you are having trouble activating PAN-DB, you should
first use your CLI to access your device and verify whether PAN-DB
URL filtering has been activated.
Use the following workflow to troubleshoot
Advanced URL Filtering activation issues.
Verify whether Advanced URL Filtering has been activated
by running the following command:
show system setting url-database
If
the response is paloaltonetworks, PAN-DB,
the Palo Alto Networks URL filtering database, is the active vendor.
Verify that the firewall has a valid Advanced URL Filtering
license by running the following command:
request license info
You should
see the license entry Feature: Advanced URL Filtering.
If the license is not installed, you will need to obtain and install
a license. See Configure
URL Filtering.
