Enhanced Logging for the Selected GlobalProtect Gateway
Identify issues to determine the reason for choosing
the specific gateway.
To help you to identify details as to why
the GlobalProtect app chose to connect to a specific gateway, the
GlobalProtect app now collects and reports information to identify
gateway selection criteria and latency between the gateway and the
endpoint. By enabling the
Log Gateway Selection Criteria
as a dynamic app configuration, the GlobalProtect app can now send
the enhanced logs for the gateway selection criteria to the firewall.
Information about the gateway selection criteria can help you to
identify the priority and response time of the selected gateway,
the list of gateway connection attempts, and statistics about the
pre-tunnel and post-tunnel network latency. The enhanced log fields
for the gateway selection criteria have been added to the GlobalProtect logs in
Enable the GlobalProtect app to send gateway selection criteria
logs to the firewall.