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    PAN-OS 11.0.1 Known Issues
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    PAN-OS 11.0.1 Known Issues

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    PAN-OS 11.0.1 Known Issues

    PAN-OSĀ® 11.0.1 known issues.
    The following list includes only outstanding known issues specific to PAN-OS
    Ā®
     11.0.1. This list includes issues specific to Panoramaā„¢, GlobalProtectā„¢, VM-Series plugins, and WildFireĀ®, as well as known issues that apply more generally or that are not identified by an issue ID.
    Issue ID
    Description
    WF500-5632
    The number of registered WildFire appliances reported in Panorama (
    Panorama
    Managed WildFire Appliances
    Firewalls Connected
    View
    ) does not accurately reflect the current status of connected WildFire appliances.
    PAN-228273
    On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the
    show log-collector-es-cluster health
     command displays the
    status
     is
    red
    . This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
    PAN-225337
    On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
    1. Create a
      Shared
       and vsys-specific device group configuration object with an indentical name. For example, a
      Shared
       address object called
      SharedAO1
       and a vsys-specific address object also called
      SharedAO1
      .
    2. Reference the
      Shared
       object in another
      Shared
       configuration. For example, reference the
      Shared
       address object (
      SharedAO1
      ) in a
      Shared
       address group called
      SharedAG1
      .
    3. Use the
      Shared
       configuration object with the reference in a vsys-specific configuration. For example, reference the
      Shared
       address group (
      SharedAG1
      ) in a vsys-specific policy rule.
    Workaround:
     Select
    Panorama
    Setup
    Management
     and edit the Panorama Settings to enable one of the following:
    • Shared Unused Address and Service Objects with Devices
      ā€”This options pushes all
      Shared
       objects, along with device group specific objects, to managed firewalls.
      This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
    • Objects defined in ancestors will take higher precedence
      ā€”This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the
      Shared
       objects take precedence over the vsys-specific object.
      This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the
      Shared
      SharedAO1
       object was
      10.1.1.1
       and the device group specific
      SharedAO1
       was
      10.2.2.2
      , the
      10.1.1.1
       IP address takes precedence.
    Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the
    Shared
     objects in your configuration.
    PAN-223488
    This issue is now resolved. See
    PAN-OS 11.0.3 Addressed Issues
    .
    On the M-600 appliance, closed ElasticSearch shards are not deleted from the M-600 appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
    PAN-223365
    The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (
    Panorama
    Managed Collector
     is degraded.
    Workaround:
     Log in to the Log Collector CLI and restart ElasticSearch.
    admin
    debug elasticsearch es-restart all
    PAN-222586
    On PA-5410, PA-5420, PA-5430, and PA-5440 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (
    Device
    Log Settings
    ) are not displayed and cannot be configured.
    PAN-222253
    On the Panorama management server, policy rulebase reordering when you
    View Rulebase by Groups
     (
    Policy
    <policy-rulebase>
    ) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
    PAN-221126
    This issue is now resolved. See
    PAN-OS 11.0.3 Addressed Issues
    .
    Email server profiles (
    Device
    Server Profiles
    Email
     and
    Panorama
    Server Profiles
    Email
    ) to forward logs as email notifications are not forwarded in a readable format.
    Workaround:
     Use a
    Custom Log Format
     to forward logs as email notifications in a readable format.
    PAN-221015
    On M-600 appliances in Panorama or Log Collector mode, the
    es-1
     and
    es-2
     ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector
    ES
     health status (
    Panorama
    Managed Collectors
    Health Status
    ) to be degraded.
    Workaround:
     Log in to the Panorama or Log Collector CLI experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
    admin>
    debug elasticsearch es-restart optional all
    PAN-220180
    This issue is now resolved. See
    PAN-OS 11.0.3 Addressed Issues
    .
    Configured botnet reports (
    Monitor
    Botnet
    ) are not generated.
    PAN-220176
    (
    PAN-OS 11.0.1-h2 hotfix
    ) System process crashes might occur with VoIP traffic when NAT is enabled with Persistent Dynamic IP and Port settings.
    PAN-219644
    This issue is now resolved. See
    PAN-OS 11.0.3 Addressed Issues
    .
    Firewalls forwarding logs to a syslog server over TLS (
    Objects
    Log Forwarding
    ) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
    PAN-218521
    The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
    PAN-216821
    This issue is now resolved. See
    PAN-OS 11.0.2 Addressed Issues
    .
    The
    reportd
     process crashes after you successfully upgrade an M-200 appliance to PAN-OS 10.2.4.
    PAN-216314
    Upon upgrade or downgrade to or from PAN-OS 10.1.9 or 10.1.9-h1, offloaded application traffic sessions may disconnect after a period of time even if a session is active. The disconnect occurs after the application's default session timeout value is exceeded. This behavior affects only PAN-OS 10.1.9 and 10.1.9-h1. If you are on PAN-OS 10.1.9 and 10.1.9-h1, please use the following workaround. If you have already upgraded or downgraded to another PAN-OS version, use the following workaround in that version.
    Workaround:
     Run the CLI command
    debug dataplane internal pdt fe100 csr wr_sem_ctrl_ctr_scan_dis value 0
     to set the value to zero (0).
    PAN-216214
    For Panorama-managed firewalls in an Active/Active High Availability (HA) configuration where you configure the firewall HA settings (
    Device
    High Availability
    ) in a template or template stack (
    Panorama
    Templates
    ), performing a local commit on one of the HA firewalls triggers an HA config sync on the peer firewall. This causes the HA peer configuration to go
    Out of Sync
    .
    PAN-215778
    On the M-600 appliance in Management Only mode, XML API Get requests for
    /config
     fail with the following error due to exceeding the total configuration size supported on the M-600 appliance.
    504 Gateway timeout
    PAN-215082
    M-300 and M-700 appliances may generate erroneous system logs (
    Monitor
    Logs
    System
    ) to alert that the M-Series appliance memory usage limits are reached.
    PAN-213746
    On the Panorama management server, the
    Hostkey
     displayed as
    undefined undefined
     if you override an SSH Service Profile (
    Device
    Certificate Management
    SSH Service Profile
    ) Hostkey configured in a Template from the Template Stack.
    PAN-213119
    PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (
    Monitor
    Block IP
    ):
    show -> dis-block-table is unexpected
    PAN-212889
    On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (
    Monitor
    App Scope
    Threat Monitor
    ) and
    ACC
    . This results in the ACC displaying
    no data to display
     when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
    PAN-211531
    On the Panorama management server, admins can still perform a selective push to managed firewalls when
    Push All Changes
     and
    Push for Other Admins
     are disabled in the admin role profile (
    Panorama
    Admin Roles
    ).
    PAN-209937
    This issue is now resolved. See
    PAN-OS 11.0.2 Addressed Issues
    .
    Certificate-based authentication for administrator accounts may be unable to log into the Panorama or firewall web interface with the following error:
    Bad Request - Your browser sent a request that this server could not understand
    PAN-208325
    This issue is now resolved. See
    PAN-OS 11.0.2 Addressed Issues
    .
    The following NextGen firewalls and Panorama management server models are unable to automatically renew the device certificate (
    Device
    Setup
    Management
     or
    Panorama
    Setup
    Management
    ).
    • M-300 and M-700
    • PA-410 Firewall
    • PA-415 and PA-445 Firewalls
    • PA-440, PA-450, and PA-460 Firewalls
    • PA-1400 Series
    • PA-3400 Series
    • PA-5410, PA-5420, and PA-5430 Firewalls
    • PA-5440 Firewall
    • PA-5450 Firewall
    Workaround:
     Log in to the firewall CLI or Panorama CLI and fetch the device certificate.
    admin>
    request certificate fetch
    PAN-208189
    This issue is now resolved. See
    PAN-OS 11.0.1-h2 Addressed Issues
    .
    Traffic fails to match and reach all destinations if a Security policy rule includes FQDN objects that resolve to two or more IP addresses.
    PAN-207770
    Data filtering logs (
    Monitor
    Logs
    Data Filtering
    ) incorrectly display the traffic Direction as
    server-to-client
     instead of
    client-to-server
     for upload traffic that matches Enterprise data loss prevention (DLP) data patterns (
    Objects
    DLP
    Data Filtering Patterns
    ) in an Enterprise DLP data filtering profile (
    Objects
    DLP
    Data Filtering Profiles
    ).
    PAN-207733
    When a DHCPv6 client is configured on HA Active/Passive firewalls, if the DHCPv6 server goes down, after the lease time expires, the DHCPv6 client should enter SOLICIT state on both the Active and Passive firewalls. Instead, the client is stuck in BOUND state with an IPv6 address having lease time 0 on the Passive firewall.
    PAN-207616
    On the Panorama management server, after selecting managed firewalls and creating a new
    Tag
     (
    Panorama
    Managed Devices
    Summary
    ) the managed firewalls are automatically unselected and any new tag created is applied to the managed firewalls for which you initially created the new tag.
    Workaround:
     Select and then unselect the managed firewalls for which you created a new tag.
    PAN-207611
    When a DHCPv6 client is configured on HA Active/Passive firewalls, the Passive firewall sometimes crashes.
    PAN-207442
    For M-700 appliances in an active/passive high availability (
    Panorama
    High Availability
    ) configuration, the
    active-primary
     HA peer configuration sync to the
    secondary-passive
     HA peer may fail. When the config sync fails, the job Results is
    Successful
     (
    Tasks
    ), however the sync status on the
    Dashboard
     displays as
    Out of Sync
     for both HA peers.
    Workaround
    : Perform a local commit on the
    active-primary
     HA peer and then synchronize the HA configuration.
    1. Log in to the Panorama web interface of the
      active-primary
       HA peer.
    2. Select
      Commit
       and
      Commit to Panorama
      .
    3. In the
      active-primary
       HA peer
      Dashboard
      , click
      Sync to Peer
       in the High Availability widget.
    PAN-207040
    If you disable Advanced Routing, remove logical routers, and downgrade from PAN-OS 11.0.0 to a PAN-OS 10.2.x or 10.1.x release, subsequent commits fail and SD-WAN devices on Panorama have no Virtual Router name.
    PAN-206913
    When a DHCPv6 client is configured on HA Active/Passive firewalls, releasing the IPv6 address from the client (using Release in the UI or using the
    request dhcp client ipv6 release all
     CLI command) releases the IPv6 address from the Active firewall, but not the Passive firewall.
    PAN-206909
    The Dedicated Log Collector is unable to reconnect to the Panorama management server if the
    configd
     process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection
    Status
     (
    Panorama
    Managed Collector
    ) displaying
    connected
     and the managed colletor
    Health
     status displaying as healthy.
    This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.
    Workaround:
     Restart the
    mgmtsrvr
     process on the Dedicated Log Collector.
    2. Confirm the Dedicated Log Collector is disconnected from Panorama.
      admin>
       show panorama-status
      Verify the
      Connected
       status is
      no
      .
    3. Restart the
      mgmtsrvr
       process.
      admin>
       debug software restart process management-server
    PAN-206416
    On the Panorama management server, no data filtering log (
    Monitor
    Logs
    Data Filtering
    ) is generated when the managed firewall loses connectivity to the following cloud services, and as a result fails to forward matched traffic for inspection.
    • DLP cloud service
    • Advanced Threat Protection inline cloud analysis service
    • Advanced URL Filtering cloud service
    PAN-206315
    (
    PA-1420 firewall only
    ) In an active/passive high availability (HA) configuration, the
    show session info
     CLI command shows that the passive firewall has packet rate and throughput values. The packet rate and throughput of the passive firewall should be zero since it is not processing traffic.
    PAN-205009
    (
    PA-1420 firewall only
    ) In an active/passive high availability (HA) configuration, the
    show interface all
    ,
    show-high availability interface ha2
    , and
    show high-availability all
     CLI commands display the HSCI port state as unknown on both the active and passive firewalls.
    PAN-204689
    Upon upgrade to PAN-OS 11.0.1, the following GlobalProtect settings do not work:
    • Allow user to disconnect GlobalProtect App
      Allow with Passcode
    • Allow user to Disable GlobalProtect App
      Allow with Passcode
    • Allow User to Uninstall GlobalProtect App
      Allow with Password
    PAN-201910
    PAN-OS security profiles might consume a large amount of memory depending on the profile configuration and quantity. In some cases, this might reduce the number of supported security profiles below the stated maximum for a given platform.
    PAN-199557
    On M-600 appliances in an Active/Passive high availability (HA) configuration, the
    configd
     process restarts due to a memory leak on the
    Active
     Panorama HA peer. This causes the Panorama web interface and CLI to become unresponsive.
    Workaround:
     Manually reboot the
    Active
     Panorama HA peer.
    PAN-197588
    The PAN-OS ACC (Application Command Center) does not display a widget detailing statistics and data associated with vulnerability exploits that have been detected using inline cloud analysis.
    PAN-197419
    (
    PA-1400 Series firewalls only
    ) In
    Network
    Interface
    Ethernet
    , the power over Ethernet (PoE) ports do not display a
    Tag
     value.
    PAN-197097
    Large Scale VPN (LSVPN) does not support IPv6 addresses on the satellite firewall.
    PAN-196758
    On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you
    Preview Changes
     (
    Commit
    Push to Devices
    Edit Selections
     or
    Commit
    Commit and Push
    Edit Selections
    ).
    PAN-196146
    The VM-Series firewall on Azure does not boot up with a hostname (specified in an init-cgf.txt or user data) when bootstrapped.
    PAN-195968
    (
    PA-1400 Series firewalls only
    ) When using the CLI to configure power over Ethernet (PoE) on a non-PoE port, the CLI prints an error depending on whether an interface type was selected on the non-PoE port or not. If an interface type, such as tap, Layer 2, or virtual wire, was selected before PoE was configured, the error message will not include the interface name (eg. ethernet1/4). If an interface type was not selected before PoE was configured, the error message will include the interface name.
    PAN-195342
    On the Panorama management server, Context Switch fails when you try to Context Switch from a managed firewall running PAN-OS 10.1.7 or earlier release back to Panorama and the following error is displayed:
    Could not find start token '@start@'
    PAN-194978
    (
    PA-1400 Series firewalls only
    ) In
    Network
    Interface
    Ethernet
    , hovering the mouse over a power over Ethernet (PoE)
    Link State
     icon does not display link speed and link duplex details.
    PAN-194424
    (
    PA-5450 firewall only
    ) Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
    Workaround:
     Restart the log receiver service by running the following CLI command: 
    debug software restart process log-receiver
    PAN-187685
    On the Panorama management server, the Template Status displays no synchronization status (
    Panorama
    Managed Devices
    Summary
    ) after a bootstrapped firewall is successfully added to Panorama.
    Workaround:
     After the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and select
    Commit
    Push to Devices
    .
    PAN-187407
    The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to
    Hold client request for category lookup
    and the action set to
    Reset-Both
     and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
    PAN-186283
    Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
    Workaround
    : Use
    Commit
    Push to Devices
     to synchronize the templates.
    PAN-184708
    Scheduled report emails (
    Monitor
    PDF Reports
    Email Scheduler
    ) are not emailed if:
    • A scheduled report email contains a Report Group (
      Monitor
      PDF Reports
      Report Group
      ) which includes a SaaS Application Usage report.
    • A scheduled report contains only a SaaS Application Usage Report.
    Workaround:
     To receive a scheduled report email for all other PDF report types:
    1. Select
      Monitor
      PDF Reports
      Report Groups
       and remove all SaaS Application Usage reports from all Report Groups.
    2. Select
      Monitor
      PDF Reports
      Email Scheduler
       and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select
      Disable
       and click
      OK
      .
      Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
    3. Commit
      .
      (
      Panorama managed firewalls
      ) Select
      Commit
      Commit and Push
    PAN-184406
    Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
    Workaround:
     Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
    PAN-183404
    Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
    PAN-182734
    This issue is now resolved. See
    PAN-OS 11.0.2 Addressed Issues
    .
    On an Advanced Routing Engine, if you change the IPSec tunnel configuration, BGP flaps.
    PAN-181933
    If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
    PAN-171938
    No results are displayed when you
    Show Application Filter
     for a Security policy rule (
    Policies
    Security
    Application
    Value
    Show Application Filter
    ).

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