PAN-OS 11.1.4 Known Issues
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- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- Cloud Management of NGFWs
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- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
-
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- PAN-OS 11.2
- PAN-OS 11.1
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 8.1 (EoL)
- Cloud Management and AIOps for NGFW
PAN-OS 11.1.4 Known Issues
PAN-OSĀ® 11.1.4 known issues.
The following list includes only outstanding known issues specific to PAN-OSĀ®
11.1.4. This list includes issues specific to Panoramaā¢, GlobalProtectā¢, VM-Series
plugins, and WildFireĀ®, as well as known issues that apply more generally or that are
not identified by an issue ID.
Issue ID
|
Description
|
---|---|
PAN-286255
This issue affects PAN-OS 11.1.4-h15
|
When a firewall receives an unexpected termination request for
certain SSL sessions , NGFW dataplane might experience a slow buffer
resource leak.
Workaround: Disable accumulation proxy on the NGFW.
|
PAN-285587
This issue affects PAN-OS 11.1.4-h13.
|
Bootstrapping the VM-Series firewall on OpenStack with user-data does
not function correctly. When you run the command show system
bootstrap status shows, the output shows the message
No Install media detected.
|
PAN-281885
|
When exporting and importing the CSV file, the hash values of
pre-shared key (PSK) variables set at template and template stack
levels inconsistently change, resulting in both variables displaying
the same hash value.
|
PAN-280471
|
When applying filters or searching for logs in the PanoramaMonitorLogssection, you might experience slow performance.
|
PAN-279746
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
This issue is now resolved. See
PAN-OS 11.1.4-h15 Addressed Issues.
|
An SSL/TLS Client Hello may not be transmitted out of the firewall if
the Client Hello arrives in multiple TCP segments and the traffic is
not subject to SSL decryption (for example, SMTP over SSL).
|
PAN-278296
|
The system MAC address of the aggregate interface is the same on both
the active and the passive devices, causing some packets to be sent
incorrectly to the passive device. This is causing the AE interface
on the active firewall to not come up.
|
PAN-275905 This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. |
A high volume of incoming logs to a Collector Group can significantly
increase CPU usage on the Elasticsearch and Management Server,
potentially causing process instability or crashes.
|
PAN-274791
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
This issue is now resolved. See
PAN-OS 11.1.6-h3 Addressed Issues.
|
The firewall might reboot when traffic matches with certain Advanced
features (such as Advanced Threat Prevention and Advanced URL
Filtering with properly configured URL
Filtering/Anti-Spyware/Vulnerability security profiles) and Shared
Pool Type 32 becomes depleted.
|
PAN-272085 (This issue affects PAN-OS
11.1.4-h4 and PAN-OS 11.1.4-h7.) |
When DoH is enabled for DNS Security, multiple DoH transactions in a
single HTTP/1 connection might unexpectedly cause the firewall to
crash and reboot.
Workaround: Manually disable DoH support for DNS Security
using the set deviceconfig setting dns-over-https enable
no CLI command. Alternatively, you can remove the
DNS Security configuration used to handle DoH traffic.
|
PAN-270549
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
This issue is now resolved. See
PAN-OS 11.1.6-h1 Addressed Issues.
|
When a client sends a large Client Hello followed by TLS early data
and the early data arrives in a separate packet from the last Client
Hello packet, the accumulation proxy fails to process the record
correctly.
Workaround: Disable accumulation proxy using the
debug dataplane set ssl-decrypt
accumulate-client-hello disable yes CLI command, and
then reboot the firewall.
|
PAN-270224 This issue affects PAN-OS
11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now
resolved. See PAN-OS 11.1.4-h9 Addressed Issues. |
When querying for logs in the Monitor tab in
Panorama, some forwarded logs might be missing from the results.
|
PAN-269106
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues.
|
When using a cloud-based ML detection engine (MICA), the
wifclient might crash during server
cert verification for MICA gRPC connections and cause the dataplane
to restart. On certain platforms, this might cause the firewall to
reboot.
Workaround: Disable CRL using the following CLI
command:debug iot eal key-value
PAN_ICD_SERVER_CERT_USE_CRL=False
|
PAN-267671
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
|
Exporting reports in PDF or CSV format and processing hourly
scheduled report results can potentially trigger memory leaks. As a
result, this can lead to process crashes and firewall reboots.
|
PAN-268815
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues.
|
When using IoT Security, the wifclient
might exit multiple times causing the firewall to reboot.
Workaround: Uninstall the IoT Security license and disable
Enable enhanced application logging (DeviceManagementCloud LoggingCloud Logging Settings).
|
PAN-263226
This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.
|
When SSL decryption is enabled and Client Hello messages span
multiple TCP segments, elements from the proxy_l2info memory pool
may not be freed properly. Memory leaks in this pool cause some SSL
decryption sessions to fail.
Workaround: Disable Client Hello accumulation using the
debug dataplane set ssl-decrypt
accumulate-client-hello disable yes CLI command.
|
PAN-263987
This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.
|
When a NAT traversal (NAT-T or UDP encapsulation) IPSec tunnel is
terminated on a Palo Alto Networks firewall and the NAT rule applied
to the NAT-T IPSec tunnel is also on the same firewall, then the
data traffic flowing through the NAT-T IPSec tunnel can't be NATed
correctly.
|
PAN-263940
|
On a PA-7500 Series firewall node in an NGFW cluster, if the data
processing card is in slot 6, packet drops are expected.
|
PAN-262556
|
The ElasticSearch cluster health status might continue to remain
yellow for an extended period after upgrading to PAN-OS 11.1.
|
PAN-262287
|
Dereferencing a NULL pointer that occurs might cause
pan_task processes to crash.
|
PAN-260851
|
From the NGFW or Panorama CLI, you can override the existing
application tag even if Disable Override is enabled for the
application (ObjectsApplications) tag.
|
PAN-260512
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
This issue is now resolved. See PAN-OS 11.1.4-h9 Addressed Issues.
|
When accessing the IP addresses of Dynamic address group objects from
the Panorama user interface in a configuration with numerous Device
Groups, the configd process might stop
responding.
|
PAN-259769
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.
|
GlobalProtect portal is not accessible via a web browser and the app
displays the error
ERR_EMPTY_RESPONSE.
|
PAN-259733 This issue is now
resolved. See PAN-OS 11.1.4-h1 Addressed Issues . |
Custom reports created in PAN-OS are not deleted as expected,
resulting in high memory use by the reportd process.
This can lead to issues, such as out-of-memory conditions, content
installation failures, and unexpected firewall reboots.
|
PAN-258570
This issue affects PAN-OS 11.1.4-h4 and PAN-OS
11.1.4-h7.
This issue is now resolved. See
PAN-OS 11.1.6-h3 Addressed Issues.
|
The varrcvr process might progressively use more memory
resulting in unexpected reboots when WildFire file forwarding is
handling PE files.
|
PAN-257957
This issue affects 11.1.4-h1.
This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.
|
If you enable FIPS-CC mode and use the PAP or CHAP authentication
methods for your RADIUS server, the authd process may restart
unexpectedly. To avoid this issue, use one of the following
workarounds:
|
PAN-257615
This issue is now resolved. See PAN-OS 11.1.4-h1 Addressed Issues.
|
The Panorama web interface intermittently displays logs or fails to
display logs completely.
|
PAN-255579
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.
|
Demo Mode and Log Forwarding: PA-7500 Series firewalls and Panorama
display data plane logs after a delay.
|
PAN-255285
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.
|
If only the HCSI-A link is connected on NGFW cluster nodes (the
HSCI-B link is not connected) and the management interfaces goes
down, the situation will result in a split brain.
|
PAN-255116
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
When QoS is applied, traffic on an NGFW cluster node going from an
MC-LAG interface to a destination stops when a member of the MC-LAG
goes down.
|
PAN-254927
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
Certain types of data packets sent to threat inspection processing on
the Networking cards of PA-7500 Series firewalls cause a pan_task
crash.
|
PAN-254827
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
When you change an IP address on a management interface on any of the
NGFW cluster nodes, there's no workflow in cluster-config to detect
this change, so the subsequent commit-all will not push the updated
management IP address.
Workaround: You must manually make an unrelated change to
cluster-config in order for Panorama to detect this change; the
subsequent commit-all will push the cluster-config with the updated
management IP address to cluster-manager.
|
PAN-254351
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
An NGFW cluster node could get stuck in suspended state in some cases
when you use GRE tunnel termination with keepalive enabled on both
ends.
|
PAN-254240
|
In the event of an HSCI flap on an NGFW cluster node, traffic
reconvergence takes three to four seconds.
|
PAN-253963
|
The auto commit job may take longer than expected to complete when
the Panorama management server is in Panorama or Log Collector
mode.
|
PAN-253557
|
In the event of a cluster manager restart on the leader node of an
NGFW cluster, traffic stops because the state machine transitions to
unknown and the leader is not changing.
|
PAN-253466
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On an NGFW cluster node, an expected packet buffer leak occurs with
FTP/SIP traffic over an extended period of time.
|
PAN-252358
|
In the event of a corosync restart, an NGFW cluster node goes to
failed state.
|
PAN-251551
|
When an NGFW cluster agent crashes and doesn't recover, leader
election will take approximately 45 seconds to begin and traffic
failover will occur during that time.
|
PAN-251501
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
Upon a reboot, an NGFW cluster node will occasionally fail to rejoin
a cluster due to a timing issue.
|
PAN-250903
|
In a congestion scenario on an HSCI port of an NGFW cluster node, the
QoS priorities of cross node traffic streams might be reversed if
you're using the default QoS profile with class1 to class8 set as
high to low.
|
PAN-250062
This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.
|
Device telemetry might fail at configured intervals due to bundle generation issues.
|
PAN-250043
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On an NGFW cluster node, if you configure a QoS interface with an
Egress Max (Mbps) that exceeds 68000, the operation will fail with a
message indicating "...is not a valid reference.ā¦" The QoS Max
bandwidth on any interface cannot be configured to be more than
68000.
|
PAN-249727
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On an NGFW cluster node, the Custom/Pre-defined URL category is not
part of the session flow data and a promoted session after failover
does not include it.
|
PAN-248762
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
A firewall using the Advanced Routing Engine configured with OSPF
crashes when connecting to the neighbor while exchanging route
maps.
|
PAN-247974
|
LACP flap is expected during a device failover in an NGFW cluster due
to an L2 ctrld restart on the new leader node.
|
PAN-240529
|
Cloud application information is missing from traffic logs on NGFW
cluster nodes.
|
PAN-234015
|
The X-Forwarded-For (XFF) value is not displayed in traffic logs.
|
PAN-227978
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
The UI widget does not accurately list the status of the port when
NGFW clustering is enabled.
|
PAN-224502
|
The autocommit time of the VM-Series firewall running PAN-OS 11.1.0
might take longer than expected.
|
PAN-220180
|
Configured botnet reports (MonitorBotnet) are not generated.
|
PAN-207733
|
When a DHCPv6 client is configured on HA Active/Passive firewalls, if
the DHCPv6 server goes down, after the lease time expires, the
DHCPv6 client should enter SOLICIT state on both the Active and
Passive firewalls. Instead, the client is stuck in BOUND state with
an IPv6 address having lease time 0 on the Passive firewall.
|
PAN-207611
|
When a DHCPv6 client is configured on HA Active/Passive firewalls,
the Passive firewall sometimes crashes.
|
PAN-207442
|
For M-700 appliances in an active/passive high availability (PanoramaHigh Availability) configuration, the
active-primary HA peer
configuration sync to the
secondary-passive HA peer may fail.
When the config sync fails, the job Results is
Successful
(Tasks), however the sync status on the
Dashboard displays as Out
of Sync for both HA peers.
Workaround: Perform a local commit on the
active-primary HA peer and then
synchronize the HA configuration.
|
PAN-207040
|
If you disable Advanced Routing, remove logical routers, and
downgrade from PAN-OS 11.0.0 to a PAN-OS 10.2.x or 10.1.x release,
subsequent commits fail and SD-WAN devices on Panorama have no
Virtual Router name.
|
PAN-206909
|
The Dedicated Log Collector is unable to reconnect to the Panorama
management server if the configd
process crashes. This results in the Dedicated Log Collector losing
connectivity to Panorama despite the managed collector connection
Status (PanoramaManaged Collector) displaying connected
and the managed colletor Health status
displaying as healthy.
This results in the local Panorama config and system logs not being
forwarded to the Dedicated Log Collector. Firewall log forwarding to
the disconnected Dedicated Log Collector is not impacted.
Workaround: Restart the mgmtsrvr
process on the Dedicated Log Collector.
|
PAN-197588
|
The PAN-OS ACC (Application Command Center) does not display a widget
detailing statistics and data associated with vulnerability exploits
that have been detected using inline cloud analysis.
|
PAN-197419
|
(PA-1400 Series firewalls only) In NetworkInterfaceEthernet, the power over Ethernet (PoE) ports do not display a
Tag value.
|
PAN-196758
|
On the Panorama management server, pushing a configuration change to
firewalls leveraging SD-WAN erroneously show the auto-provisioned
BGP configurations for SD-WAN as being edited or deleted despite no
edits or deletions being made when you Preview
Changes (CommitPush to DevicesEdit Selections or CommitCommit and PushEdit Selections).
|
PAN-195968
|
(PA-1400 Series firewalls only) When using the CLI to
configure power over Ethernet (PoE) on a non-PoE port, the CLI
prints an error depending on whether an interface type was selected
on the non-PoE port or not. If an interface type, such as tap, Layer
2, or virtual wire, was selected before PoE was configured, the
error message will not include the interface name (eg. ethernet1/4).
If an interface type was not selected before PoE was configured, the
error message will include the interface name.
|
PAN-194978
|
(PA-1400 Series firewalls only) In NetworkInterfaceEthernet, hovering the mouse over a power over Ethernet (PoE)
Link State icon does not display link
speed and link duplex details.
|
PAN-187685
|
On the Panorama management server, the Template Status displays no
synchronization status (PanoramaManaged DevicesSummary) after a bootstrapped firewall is successfully added
to Panorama.
Workaround: After the bootstrapped firewall is successfully
added to Panorama, log in to the Panorama web
interface and select CommitPush to Devices.
|
PAN-187407
|
The configured Advanced Threat Prevention inline cloud analysis
action for a given model might not be honored under the following
condition: If the firewall is set to Hold client request
for category lookup and the action set to
Reset-Both and the URL cache has been
cleared, the first request for inline cloud analysis will be
bypassed.
|
PAN-186283
|
Templates appear out-of-sync on Panorama after successfully deploying
the CFT stack using the Panorama plugin for AWS.
Workaround: Use CommitPush to Devices to synchronize the templates.
|
PAN-184708
|
Scheduled report emails (MonitorPDF ReportsEmail Scheduler) are not emailed if:
Workaround: To receive a scheduled report email for all other
PDF report types:
|
PAN-184406
|
Using the CLI to add a RAID disk pair to an M-700 appliance causes
the dmdb process to crash.
Workaround: Contact customer support to stop the dmdb process
before adding a RAID disk pair to a M-700 appliance.
|
PAN-183404
|
Static IP addresses are not recognized when "and" operators are used
with IP CIDR range.
|
PAN-181933
|
If you use multiple log forwarding cards (LFCs) on the PA-7000
series, all of the cards may not receive all of the updates and the
mappings for the clients may become out of sync, which causes the
firewall to not correctly populate the Source User column in the
session logs.
|
PAN-164885
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On the Panorama management server, pushes to managed firewalls (CommitPush to Devices or Commit and Push) may fail
when an EDL (ObjectsExternal Dynamic Lists) is configured to Check for
updates every 5 minutes due to the commit and EDL
fetch processes overlapping. This is more likely to occur when
multiple EDLs are configured to check for updates every 5
minutes.
|