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    PAN-OS 11.2.11 Known Issues
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    PAN-OS 11.2.11 Known Issues

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    PAN-OS 11.2.11 Known Issues

    PAN-OS® 11.2.11 known issues.
    The following list includes only outstanding known issues specific to PAN-OS® 11.2.11. This list includes issues specific to Panorama™, GlobalProtect™, VM-Series plugins, and WildFire®, as well as known issues that apply more generally or that are not identified by an issue ID.
    Issue ID
    Description
    WF500-6271
    A WildFire cluster node that has been configured with an IPv6 management port might not display the signature status when using the following CLI: show wildfire global signature-status sha256 equal <SHA_256_Value>
    Workaround: Gracefully restart the affected Wildfire cluster nodes.
    WF500-6259
    When a WildFire cluster node configured as a server or worker node is rebooted, issuing the CLI command, global sample-status does not update the samples processed list on the active controller and non-server worker nodes.
    Workaround: Gracefully restart the affected WildFire active controller and passive controller in the cluster.
    WF500-6270
    The WildFire cluster server and worker nodes might disconnect from the Wildfire cluster management network, resulting in a notifier process exit on WildFire cluster controllers.
    Workaround: Gracefully restart the WildFire cluster node where the process exit occurred.
    WF500-6222
    When WildFire secure cluster communication is enabled using a custom DNS, the cluster formation might fail due to cluster management communication issues.
    Workaround: Do not configure a custom DNS when WildFire secure cluster communication is enabled.
    WF500-6176
    When Panorama is used to manage a WildFire cluster, switchover functionality for active and passive controller roles is not available.
    PAN-325120
    This issue affects PAN-OS 11.2.11
    On PA-415, PA-415-5G, PA-445, PA-455, and PA-455-5G platforms, certain PAN-OS versions may cause intermittent connectivity issues on Eth1/1 SFP/RJ45 data port. Additionally, devices onboarded or managed via Eth1/1 lose call-home connectivity post-upgrade. The dedicated management port SFP or RJ45 are not affected.
    Workaround: Move the Eth1/1 connection to any other dataport (Eth1/2 to 1/9). Devices managed via Eth1/1 require an on-site administrator to manually move the connection from Eth1/1 to the dedicated management port. Devices managed via Eth1/1 require an on-site administrator to manually move the connection from Eth1/1 to the dedicated management port.
    On the following platforms, PoE ports will not supply power. Ethernet traffic on PoE ports continues to function for devices that do not require inline power.
    • Affected PoE ports on PA-415, PA-415-5G, PA-445: Eth1/6–Eth1/9
    • Affected PoE ports on PA-455, PA-455-5G: Eth1/5–Eth1/8
    Workaround: If power is needed from impacted PoE ports, downgrade to an unaffected PAN-OS version. See the May Security Advisory for additional mitigations.
    All Affected PAN-OS Versions:
    • 11.1: 11.1.10-h23, 11.1.10-h24, 11.1.10-h25, 11.1.13-h4, 11.1.13-h5, 11.1.14
    • 11.2: 11.2.7-h12, 11.2.7-h13, 11.2.7-h14, 11.2.10-h5, 11.2.10-h6, 11.2.10-h7, 11.2.11
    PAN-308564
    Packets are dropped on SD-WAN interfaces if they require fragmentation for an interface but have the Don't Fragment (DF) bit set. This results in unexpected packet drops. This affects client to server sessions when using SD-WAN for NGFW.
    Workaround: Allow fragmenting packets with DF bit set (debug dataplane set ip4-ignore-df yes).
    PAN-308507
    Strata Logging Service (SLS) log-forwarding streams intermittently show as inactive. When checking the status of log-forwarding connections, one or more streams are reported as inactive. Restarting the log-receiver process temporarily resolves the issue, but the streams become inactive again after approximately 1-2 hours. This intermittent inactivity results in log loss.
    PAN-295645
    When a WildFire cluster is configured centrally using Panorama, it initiates a series of processes, including a software install and reboot, in an order that will leave the resulting WildFire cluster in an unusable state.
    PAN-288525
    When the Enterprise DLP data filtering profile is configured with a Block action and is used in conjunction with Advanced Threat Prevention, which is configured with an action of reset-both, reset-server, reset-client, or drop for the HTTP Command and Control detector, Dropbox file uploads that exceed the maximum configured file size action will fail.
    Workaround: Configure the Advanced Threat Prevention Inline Cloud analysis (ObjectsSecurity ProfilesAnti-Spyware) action for the HTTP Command and Control detector to alert.
    PAN-285061
    When Enterprise DLP is enabled, file uploads might unexpectedly fail when 100 continue response is received from the server during file uploads.
    PAN-284700
    File downloads for content encoded with zstd (Zstandard), such as specific content from box.com, fail when using Enterprise DLP because zstd decompression is not supported in PAN-OS.
    PAN-283429
    When you use custom certificates for the connection between Panorama and a log collector, the automated renewal for the predefined ElasticSearch certificates gets disrupted.
    Workaround: Remove the custom certificates before the ElasticSearch certificates expire. This allows the system to correctly identify and renew the predefined ElasticSearch certificates. After the renewal is complete, re-install the custom certificates.
    PAN-260851
    From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (ObjectsApplications) tag.
    PAN-260212
    When viewing Applications (ObjectsApplications), child App-IDs may be listed under the incorrect container App-ID.
    PAN-259853
    When the DHCP server is enabled for GlobalProtect, the commit error message is not properly displayed when Any is selected as the source interface in the service router configuration ( DeviceSetupServiceService Router Configuration).
    PAN-259423
    When the GlobalProtect DHCP feature is enabled with two primary DHCP servers on the GlobalProtect gateway, the gpsvc gets stuck during renewal and after HA failover.
    PAN-254108
    when upgrading or downgrading a Panorama management server (PanoramaSoftware), managed device (PanoramaDevice DeploymentSoftware), or standalone firewall (DeviceSoftware), Base Releases and Preferred Releases settings are checked (enabled) by default and cause no PAN-OS software images to display.
    Workaround: Uncheck (disable) Base Releases or Preferred Releases to display either the available base PAN-OS or preferred PAN-OS releases available to download and install.
    PAN-253963
    The auto commit job may take longer than expected to complete when the Panorama management server is in Panorama or Log Collector mode.
    PAN-252661
    If you change the service route of gp-ip-mgmt in Device > Setup > Services > Service Features > gp-ip-mgmt and Commit, the change won’t take effect. gp-ip-mgmt continues to use the last committed service route.
    Workaround: After you change the service route interface for gp-ip-mgmt, navigate to either a GlobalProtect portal or gateway, click OK to save the configuration, and Commit the changes. This commit will include the service route change.
    PAN-250246
    Panorama and the firewall display inconsistent IP addresses for dynamic address group members after manually syncing.
    PAN-250062
    Device telemetry might fail at configured intervals due to bundle generation issues.
    PAN-248836
    The Advanced DNS Security trial license and trial license information cannot be activated and viewed, respectively, on a managed firewall (with expired or active status) from Panorama. These tasks can only be performed on the firewall.
    PAN-247728
    When Advanced Routing is enabled, IP multicast is not supported. An upcoming version will provide support for this feature. Customers who have multicast configured or who plan to deploy multicast routing should not upgrade to 11.2.0. Additionally, when Advanced Routing is enabled, the BGP dampening configuration isn't applied to any peers or peer group; the configuration is preserved but has no effect on BGP. Customers can use BGP even if they have applied a Dampening profile to a specific set of peers. The issue doesn't affect any other BGP features.
    PAN-241994
    The VMX hardware version was upgraded from vmx-10 to vmx-15 on ESXi and NSX-T. Support for vmx-15 is supported on ESXi 6.7 U2 and onwards. Palo Alto Networks recommends that you upgrade your ESXi version if it is less than 6.7 U2. For more information, see the compatibility matrix.
    PAN-239612
    When the firewall is running PAN-OS 11.2.0 and Advanced Routing is enabled, DHCPv4 relay agent functions successfully, but DHCPv6 relay agent doesn't work.
    PAN-237106
    LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
    • db-serialno can be at most 40 characters
    • db-serialno is invalid
    Workaround:
    To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
    Delete certificate information:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
    Revoke satellite certificates:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
    PAN-236649
    If you change the configuration of a firewall acting as a PPPoEv4 or PPPoEv6 client, old routes from the Forwarding Information Base (FIB) and route table for an inherited configuration with dynamic-identifier or client remain visible. Old routes also remain visible for an inherited interface when you execute the CLI command, show interface all.
    Workaround: Unconfigure and configure the Inherited Interface.
    PAN-234015
    The X-Forwarded-For (XFF) value is not displayed in traffic logs.
    PAN-207442
    For M-700 appliances in an active/passive high availability (PanoramaHigh Availability) configuration, the active-primary HA peer configuration sync to the secondary-passive HA peer may fail. When the config sync fails, the job Results is Successful (Tasks), however the sync status on the Dashboard displays as Out of Sync for both HA peers.
    Workaround: Perform a local commit on the active-primary HA peer and then synchronize the HA configuration.
    1. Log in to the Panorama web interface of the active-primary HA peer.
    2. Select Commit and Commit to Panorama.
    3. In the active-primary HA peer Dashboard, click Sync to Peer in the High Availability widget.
    PAN-206909
    The Dedicated Log Collector is unable to reconnect to the Panorama management server if the configd process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection Status (PanoramaManaged Collector) displaying connected and the managed colletor Health status displaying as healthy.
    This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.
    Workaround: Restart the mgmtsrvr process on the Dedicated Log Collector.
    1. Log in to the Dedicated Log Collector CLI.
    2. Confirm the Dedicated Log Collector is disconnected from Panorama.
      admin> show panorama-status
      Verify the Connected status is no.
    3. Restart the mgmtsrvr process.
      admin> debug software restart process management-server
    PAN-197588
    The PAN-OS ACC (Application Command Center) does not display a widget detailing statistics and data associated with vulnerability exploits that have been detected using inline cloud analysis.
    PAN-197419
    (PA-1400 Series firewalls only) In NetworkInterfaceEthernet, the power over Ethernet (PoE) ports do not display a Tag value.
    PAN-196758
    On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you Preview Changes (CommitPush to DevicesEdit Selections or CommitCommit and PushEdit Selections).
    PAN-195968
    (PA-1400 Series firewalls only) When using the CLI to configure power over Ethernet (PoE) on a non-PoE port, the CLI prints an error depending on whether an interface type was selected on the non-PoE port or not. If an interface type, such as tap, Layer 2, or virtual wire, was selected before PoE was configured, the error message will not include the interface name (eg. ethernet1/4). If an interface type was not selected before PoE was configured, the error message will include the interface name.
    PAN-187685
    On the Panorama management server, the Template Status displays no synchronization status (PanoramaManaged DevicesSummary) after a bootstrapped firewall is successfully added to Panorama.
    Workaround: After the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and select CommitPush to Devices.
    PAN-187407
    The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to Hold client request for category lookup and the action set to Reset-Both and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
    PAN-184406
    Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
    Workaround: Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
    PAN-183404
    Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
    PAN-181933
    If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.

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