Register Panorama

  1. Record the Panorama serial number or auth-code and record your Sales Order Number or Customer ID.
    For the auth-code, Sales Order Number, or Customer ID, see the order fulfillment email that Palo Alto Networks Customer Service sent when you placed your order for Panorama.
    For the serial number, the location depends on the model:
    • M-Series appliance—Log in to the Panorama web interface and record the
      Serial #
      value in the
      Dashboard
      tab, General Information section.
    • Panorama virtual appliance—See the order fulfillment email or refer to the serial number generated when provisioning Panorama using VM Flex licensing.
      The Panorama virtual appliance is automatically registered when you allocate a serial number using VM Flex licensing.
  2. Register Panorama in the Palo Alto Networks Customer Support Portal (CSP).
    The steps depend on whether you already have a login for the Palo Alto Networks CSP.
    • If this is the first Palo Alto Networks appliance you are registering and you do not yet have a CSP login:
      1. Click
        Create my account
        .
      2. Enter
        Your Email Address
        and respond to the reCAPTCHA prompt.
      3. Click
        Submit
        after you successfully respond to the reCAPTCHA prompt.
      4. Select
        Register device using Serial Number or Authorization Code
        and click
        Submit
      5. Complete the fields in the
        Create Contact Details
        and
        Create UserID and Password
        sections.
      6. Enter the Panorama
        Device Serial Number
        or
        Auth Code
        .
      7. Enter your
        Sales Order Number
        or
        Customer ID
        .
      8. Respond to the reCAPTCHA prompt.
      9. Click
        Submit
        after you successfully respond to the reCAPTCHA prompt.
    • If you already have a CSP login:
      1. Log in to the Palo Alto Networks CSP.
      2. Click
        Assets
        Devices
        Register New Device
        .
        You can also
        Register a Device
        in the CSP
        Support Home
        .
      3. Select
        Register device using Serial Number
        and click
        Next
        .
      4. Enter the Panorama
        Serial Number
        .
      5. Enter the
        Device Name
        to apply a name to search for and identify your Panorama.
      6. (
        Optional
        ) Select a
        Device Tag
        to group Panorama with any other devices for which you have selected a device tag.
        The device tag must first be created at the account level (
        Assets
        Devices
        Device Tag
        ) before it can be selected when you register Panorama.
      7. If the Panorama management server is not internet-connected, check
        Device will be used offline
        and select the
        OS Release
        version.
      8. Enter the required Location Information (as indicated by the asterisks) if you have purchased the 4 hour RMA.
      9. Agree and Submit
        the EULA.
        After you see the registration complete message, close the Device Registration dialog.

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