Triage Commit Issues on Panorama
Table of Contents
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- Determine Panorama Log Storage Requirements
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- Setup Prerequisites for the Panorama Virtual Appliance
- Perform Initial Configuration of the Panorama Virtual Appliance
- Set Up The Panorama Virtual Appliance as a Log Collector
- Set Up the Panorama Virtual Appliance with Local Log Collector
- Set up a Panorama Virtual Appliance in Panorama Mode
- Set up a Panorama Virtual Appliance in Management Only Mode
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- Preserve Existing Logs When Adding Storage on Panorama Virtual Appliance in Legacy Mode
- Add a Virtual Disk to Panorama on an ESXi Server
- Add a Virtual Disk to Panorama on vCloud Air
- Add a Virtual Disk to Panorama on Alibaba Cloud
- Add a Virtual Disk to Panorama on AWS
- Add a Virtual Disk to Panorama on Azure
- Add a Virtual Disk to Panorama on Google Cloud Platform
- Add a Virtual Disk to Panorama on KVM
- Add a Virtual Disk to Panorama on Hyper-V
- Add a Virtual Disk to Panorama on Oracle Cloud Infrastructure (OCI)
- Mount the Panorama ESXi Server to an NFS Datastore
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- Increase CPUs and Memory for Panorama on an ESXi Server
- Increase CPUs and Memory for Panorama on vCloud Air
- Increase CPUs and Memory for Panorama on Alibaba Cloud
- Increase CPUs and Memory for Panorama on AWS
- Increase CPUs and Memory for Panorama on Azure
- Increase CPUs and Memory for Panorama on Google Cloud Platform
- Increase CPUs and Memory for Panorama on KVM
- Increase CPUs and Memory for Panorama on Hyper-V
- Increase the CPUs and Memory for Panorama on Oracle Cloud Infrastructure (OCI)
- Complete the Panorama Virtual Appliance Setup
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- Convert Your Evaluation Panorama to a Production Panorama with Local Log Collector
- Convert Your Evaluation Panorama to a Production Panorama without Local Log Collector
- Convert Your Evaluation Panorama to VM-Flex Licensing with Local Log Collector
- Convert Your Evaluation Panorama to VM-Flex Licensing without Local Log Collector
- Convert Your Production Panorama to an ELA Panorama
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- Register Panorama
- Activate a Panorama Support License
- Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is Internet-connected
- Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is not Internet-connected
- Activate/Retrieve a Firewall Management License on the M-Series Appliance
- Install the Panorama Device Certificate
- Install the Device Certificate for a Dedicated Log Collector
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- Migrate from a Panorama Virtual Appliance to an M-Series Appliance
- Migrate a Panorama Virtual Appliance to a Different Hypervisor
- Migrate from an M-Series Appliance to a Panorama Virtual Appliance
- Migrate from an M-100 Appliance to an M-500 Appliance
- Migrate from an M-100 or M-500 Appliance to an M-200 or M-600 Appliance
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- Configure an Admin Role Profile
- Configure an Access Domain
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- Configure a Panorama Administrator Account
- Configure Local or External Authentication for Panorama Administrators
- Configure a Panorama Administrator with Certificate-Based Authentication for the Web Interface
- Configure an Administrator with SSH Key-Based Authentication for the CLI
- Configure RADIUS Authentication for Panorama Administrators
- Configure TACACS+ Authentication for Panorama Administrators
- Configure SAML Authentication for Panorama Administrators
- Configure Tracking of Administrator Activity
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- Add a Firewall as a Managed Device
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- Add a Device Group
- Create a Device Group Hierarchy
- Create Objects for Use in Shared or Device Group Policy
- Revert to Inherited Object Values
- Manage Unused Shared Objects
- Manage Precedence of Inherited Objects
- Move or Clone a Policy Rule or Object to a Different Device Group
- Push a Policy Rule to a Subset of Firewalls
- Device Group Push to a Multi-VSYS Firewall
- Manage the Rule Hierarchy
- Manage the Master Key from Panorama
- Schedule a Configuration Push to Managed Firewalls
- Redistribute Data to Managed Firewalls
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- Plan the Transition to Panorama Management
- Migrate a Firewall to Panorama Management and Reuse Existing Configuration
- Migrate a Firewall to Panorama Management and Push a New Configuration
- Migrate a Firewall HA Pair to Panorama Management and Reuse Existing Configuration
- Migrate a Firewall HA Pair to Panorama Management and Push a New Configuration
- Load a Partial Firewall Configuration into Panorama
- Localize a Panorama Pushed Configuration on a Managed Firewall
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- Configure a Managed Collector
- Configure Log Forwarding to Panorama
- Configure Syslog Forwarding to External Destinations
- Forward Logs to Strata Logging Service
- Verify Log Forwarding to Panorama
- Modify Log Forwarding and Buffering Defaults
- Configure Log Forwarding from Panorama to External Destinations
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- Add Standalone WildFire Appliances to Manage with Panorama
- Remove a WildFire Appliance from Panorama Management
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- Configure a Cluster and Add Nodes on Panorama
- Configure General Cluster Settings on Panorama
- Remove a Cluster from Panorama Management
- Configure Appliance-to-Appliance Encryption Using Predefined Certificates Centrally on Panorama
- Configure Appliance-to-Appliance Encryption Using Custom Certificates Centrally on Panorama
- View WildFire Cluster Status Using Panorama
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- Preview, Validate, or Commit Configuration Changes
- Enable Automated Commit Recovery
- Compare Changes in Panorama Configurations
- Manage Locks for Restricting Configuration Changes
- Add Custom Logos to Panorama
- Use the Panorama Task Manager
- Reboot or Shut Down Panorama
- Configure Panorama Password Profiles and Complexity
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- Verify Panorama Port Usage
- Resolve Zero Log Storage for a Collector Group
- Replace a Failed Disk on an M-Series Appliance
- Replace the Virtual Disk on an ESXi Server
- Replace the Virtual Disk on vCloud Air
- Migrate Logs to a New M-Series Appliance in Log Collector Mode
- Migrate Logs to a New M-Series Appliance in Panorama Mode
- Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability
- Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability
- Migrate Log Collectors after Failure/RMA of Non-HA Panorama
- Regenerate Metadata for M-Series Appliance RAID Pairs
- View Log Query Jobs
- Troubleshoot Registration or Serial Number Errors
- Troubleshoot Reporting Errors
- Troubleshoot Device Management License Errors
- Troubleshoot Automatically Reverted Firewall Configurations
- View Task Success or Failure Status
- Generate a Stats Dump File for a Managed Firewall
- Recover Managed Device Connectivity to Panorama
- Restore an Expired Device Certificate
Triage Commit Issues on Panorama
Triage commit issues on the Panorama™ management server to identify the reason your
commit failed.
Where Can I Use This? | What Do I Need? |
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Triage commit issues on the Panorama management server to identify the reason why
your commit failed.
- Review the PAN-OS Release Notes to identify any limitations, changes to default behavior, or known issues that may cause your commits to fail.Log in to the Panorama Web Interface.Review the Panorama Task Manager.
- Select Tasks.Locate the commit operation and make note of the Job ID, and Start Time.In the Type column, click Commit to view the job details.Review the Validation Errors to understand what is causing the commit to fail. This will help you understand if the commit is failing on Panorama or on the firewall.Review the PAN-OS processes and process logs.
- Log in to the Panorama CLI.Enable debug logs on Panorama for more verbose log outputadmin> debug management-serverReview the management processes to see if any are in a degraded State.This tells you which management process logs are impacting the commit failure. This is denoted in the Progress column by an asterisk (*). The Client column displays the various management process related to a configuration commit.If this is showing no issues, then the commit failure is likely happening on the firewall. If that is the case, you will need to enter this command on the firewall CLI.admin> show management-clientsReview the Panorama log file to check for failures.In the below command, enter the Client experiencing issues.admin> less mp-log <client>.logUse the Start Time to locate the error causing the commit to fail. the reason the commit failed is indicated by Commit Failed.Log in to the firewall CLI and review the device server processes.admin> less mp-log devsrvr.logThis command also provides additional information about where the failure in the configuration commit process on the firewall. This will also show if External Dynamic Lists (EDL) are consuming too much device memory.