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Troubleshoot Commit Failures

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Restore the Firewall Configuration after Replacement

Triage Commit Issues on Panorama

Troubleshoot Commit Failures

If commit or push operation failures occur on Panorama, check for the following conditions. Review the troubleshooting steps to resolve your commit failures.

Symptom	Condition	Resolution
Panorama Commit Issues	Panorama commit lock does not release after a commit success.	Select PanoramaSetupManagement and edit the General Settings to disable Automatically Acquire Commit Lock and Commit.
Panorama Commit Issues	Panorama commit fails due to the following error: Configured dailytrsum quota of 27 MB is less than the minimum needed 32 MB.	Select PanoramaSetupManagement and edit the Logging And Reporting settings. Increase the Quota % value for the Daily Traffic Summary, Daily Threat Summary, Weekly Traffic Summary, and Weekly Threat Summary log storage to a value greater than 35 MB. Alternatively, you can Restore Defaults.
Panorama Push Issues	The Panorama management server has an earlier software version than the Dedicated Log Collectors or firewalls that it manages.	Upgrade the Panorama management server to the same or a higher software version than the managed firewalls, Log Collectors, and WildFire appliances and appliance clusters. For details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.
	The ability to receive template and device groups configuration changes from Panorama is disabled on the firewall.	Access the firewall web interface, select DeviceSetup, edit the Panorama Settings, and then click Enable Device and Network Template and Enable Panorama Policy and Objects.
	Configuration push from Panorama to managed firewalls fail due to the device registration authentication key issues.	Reset the secure connection state on the managed firewall experiencing push issues if: A managed device disconnects from Panorama without reason and is not able to reconnect. You transitioned firewall management from Panorama running PAN-OS 10.1 or later release to a different Panorama running PAN-OS 10.1 or later release. You reset Panorama or the managed firewall to factory default settings and managed firewalls are unable reconnect. In this case, you need to Recover Managed Device Connectivity to Panorama.
	Configuration push from Panorama fails due to local configuration changes pending on the firewall.	When you Push to Devices or Commit to Panorama from Panorama, Edit Selections and disable Merge with Device Candidate Config.

Restore the Firewall Configuration after Replacement

Triage Commit Issues on Panorama