Monitor and Troubleshoot Explicit Proxy (Strata Cloud Manager)
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Prisma Access

Monitor and Troubleshoot Explicit Proxy (Strata Cloud Manager)

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Monitor and Troubleshoot Explicit Proxy (Strata Cloud Manager)

Monitor and troubleshoot your Prisma Access Explicit Proxy deployment.
Monitor Prisma Access Explicit Proxy deployment details to help you troubleshoot any issue.
  • Click MonitorUsers and select the Agentless Proxy Users connected method.
  • Select MonitorUsers and select the connection method as Agentless Proxy Users to view Mobile Users that connect to Prisma Access security services through Explicit Proxy on a web browser on their devices.
  • Select Monitor > Prisma Access Locations > Explicit Proxy Mobile Users to see an overview of the health of all your Prisma Access locations for Explicit Proxy mobile users.
  • Check the traffic logs (Incidents & Alerts > Log Viewer and select the log type Traffic) and authentication logs (Incidents & Alerts > Log Viewer and select the log type Authentication) to troubleshoot authentication-related issues.