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Prisma Access

Cloud Management

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Prisma Access Docs

Administration
Version
- Prisma Access China
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
Integrations
Incidents & Alerts
Release Notes
Version
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred

Cloud Management

Monitor Prisma Access Explicit Proxy deployment details to help you troubleshoot any issue.

Click

Insights > Mobile Users - Explicit Proxy

to view data related to mobile users. The

Mobile Users

page is specific to the connect method you’re using.

If you're using Strata Cloud Manager, click

Monitor

Users

and select

Explicit Proxy

connected method.

In Strata Cloud Manager, select

Monitor > Users

and select the connection method as

Explicit Proxy

to view Mobile Users that connect to Prisma Access security services through Explicit Proxy on a web browser on their devices.

Select

Monitor > Prisma Access Locations > Explicit Proxy Mobile Users

to see an overview of the health of all your Prisma Access locations for mobile users.

Check the traffic logs (Incidents & Alerts > Log Viewer
and select the log type Traffic
) and authentication logs (Incidents & Alerts > Log Viewer
and select the log type Authentication
) to troubleshoot authentication-related issues.

Prisma Access Docs

Cloud Management

Prisma Access Docs

Cloud Management

Recommended For You

Activation & Onboarding

SASE

Cloud-Delivered Security Services

Network Security

Endpoints

Visibility & Monitoring

Best Practices

Experts Corner