Prisma Access
Integrate Prisma Access with Aruba SD-WAN
Table of Contents
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Prisma Access Docs
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5.2 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
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- Allocate Licenses for Prisma Access (Managed by Strata Cloud Manager)
- Plan Service Connections for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Add Additional Locations for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Enable Available Add-ons for Prisma Access (Managed by Strata Cloud Manager)
- Search for Subscription Details
- Share a License for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Increase Subscription Allocation Quantity
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- Activate a License for Prisma Access (Managed by Strata Cloud Manager) and Prisma SD-WAN Bundle
- Activate and Edit a License for SASE 5G Through Common Services
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- Prisma Access Onboarding Workflow
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4.0 & Later
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
- Prisma Access China
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- Set Up Prisma Access
- Configure the Prisma Access Service Infrastructure
- Remote Networks: IPSec Termination Nodes and Service IP Addresses
- Remote Networks: IP Address Changes Related To Bandwidth Allocation
- Remote Networks: Service IP Address and Egress IP Address Allocation
- API Examples for Retrieving Prisma Access IP Addresses
- Get Notifications When Prisma Access IP Addresses Change
- Prisma Access Zones
- DNS for Prisma Access
- High Availability for Prisma Access
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- Enable ZTNA Connector
- Delete Connector IP Blocks
- Set Up Auto Discovery of Applications Using Cloud Identity Engine
- Private AWS Application Target Discovery
- Security Policy for Apps Enabled with ZTNA Connector
- Monitor ZTNA Connector
- View ZTNA Connector Logs
- Preserve User-ID Mapping for ZTNA Connector Connections with Source NAT
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- Enable Dynamic Privilege Access for Prisma Access Through Common Services
- Authorize User Group Mapping in Cloud Identity Engine for Dynamic Privilege Access
- Enable the Access Agent
- Set Up the Agent Infrastructure for Dynamic Privilege Access
- Create a Snippet
- Create a Project
- Traffic Steering for Dynamic Privilege Access
- Push the Prisma Access Agent Configuration
- Download the Dynamic Privilege Access Enabled Prisma Access Agent Package
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- Install the Prisma Access Agent
- Log in to the Dynamic Privilege Access Enabled Prisma Access Agent
- Change Preferences for the Dynamic Privilege Access Enabled Prisma Access Agent
- Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Location
- Switch to a Different Project
- Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Server
- Disable the Dynamic Privilege Access Enabled Prisma Access Agent
- Switch Between the Prisma Access Agent and GlobalProtect App
- View and Monitor Dynamic Privilege Access Users
- View and Monitor Dynamic Privilege Access Projects
- Automatic Tunnel Restoration in Dynamic Privilege Access Prisma Access Agents
- Manage Prisma SASE 5G
- App Acceleration in Prisma Access
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- Planning Checklist for GlobalProtect on Prisma Access
- Set Up GlobalProtect Mobile Users
- GlobalProtect — Customize Tunnel Settings
- GlobalProtect — Customize App Settings
- Ticket Request to Disable GlobalProtect
- GlobalProtect Pre-Logon
- GlobalProtect — Clientless VPN
- Monitor GlobalProtect Mobile Users
- How the GlobalProtect App Selects Prisma Access Locations for Mobile Users
- Allow Listing GlobalProtect Mobile Users
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- Explicit Proxy Configuration Guidelines
- GlobalProtect in Proxy Mode
- GlobalProtect in Tunnel and Proxy Mode
- Private IP Address Visibility and Enforcement for Agent Based Proxy Traffic
- SAML Authentication for Explicit Proxy
- Set Up Explicit Proxy
- Cloud Identity Engine Authentication for Explicit Proxy Deployments
- Proxy Mode on Remote Networks
- How Explicit Proxy Identifies Users
- Explicit Proxy Forwarding Profiles
- PAC File Guidelines
- Explicit Proxy Best Practices
- Monitor and Troubleshoot Explicit Proxy
- Block Settings for Explicit Proxy
- Use Special Objects to Restrict Explicit Proxy Internet Traffic to Specific IP Addresses
- Access Your Data Center Using Explicit Proxy
- App-Based Office 365 Integration with Explicit Proxy
- Chromebook with Prisma Access Explicit Proxy
- Configure Proxy Chaining with Blue Coat Proxy
- Configure Proxy Chaining on Prisma Access Explicit Proxy
- IP Address Optimization for Explicit Proxy Users- Proxy Deployments
- DNS Resolution for Mobile Users—Explicit Proxy Deployments
- View User to IP Address or User Groups Mappings
- Report Mobile User Site Access Issues
- Enable Mobile Users to Access Corporate Resources
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- Planning Checklist for Remote Networks
- Allocate Remote Network Bandwidth
- Onboard a Remote Network
- Connect a Remote Network Site to Prisma Access
- Enable Routing for Your Remote Network
- Onboard Multiple Remote Networks
- Configure Remote Network and Service Connection Connected with a WAN Link
- Remote Networks—High Performance
- Integrate a Shared Desktop VDI with Prisma Access Using Terminal Server
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- Multitenancy Configuration Overview
- Plan Your Multitenant Deployment
- Create an All-New Multitenant Deployment
- Enable Multitenancy and Migrate the First Tenant
- Add Tenants to Prisma Access
- Delete a Tenant
- Create a Tenant-Level Administrative User
- Sort Logs by Device Group ID in a Multitenant Deployment
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- Add a New Compute Location for a Deployed Prisma Access Location
- How BGP Advertises Mobile User IP Address Pools for Service Connections and Remote Network Connections
- Proxy Support for Prisma Access and Strata Logging Service
- Block Incoming Connections from Specific Countries
- Prisma Access for No Default Route Networks
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- Default Routes With Prisma Access Traffic Steering
- Traffic Steering in Prisma Access
- Traffic Steering Requirements
- Default Routes with Traffic Steering Example
- Default Routes with Traffic Steering Direct to Internet Example
- Default Routes with Traffic Steering and Dedicated Service Connection Example
- Prisma Access Traffic Steering Rule Guidelines
- Configure Zone Mapping and Security Policies for Traffic Steering Dedicated Connections
- Configure Traffic Steering in Prisma Access
- Preserve User-ID and Device-ID Mapping for Service Connections with Source NAT
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- Prisma Access Internal Gateway
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- Configure Privileged Remote Access Settings
- Set Up the Privileged Remote Access Portal
- Configure Applications for Privileged Remote Access
- Set Up Privileged Remote Access Profiles
- Define Permissions for Accessing Privileged Remote Access Apps
- Configure Split Tunneling for Privileged Remote Access Traffic
- Manage Privileged Remote Access Connections
- Use Privileged Remote Access
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- Integrate Prisma Access With Other Palo Alto Networks Apps
- Integrate Third-Party Enterprise Browser with Explicit Proxy
- Integrate Third-Party NDRs with Prisma Access
- Juniper Mist Integration for SASE Health
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- Connect your Mobile Users in Mainland China to Prisma Access Overview
- Configure Prisma Access for Mobile Users in China
- Configure Real-Name Registration and Create the VPCs in Alibaba Cloud
- Attach the CEN and Specify the Bandwidth
- Create Linux Instances in the Alibaba Cloud VPCs
- Configure the Router Instances
- Onboard the GlobalProtect Gateway and Configure the Prisma Access Portal
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- INC_CIE_AGENT_DISCONNECT
- INC_CIE_DIRECTORY_DISCONNECT
- INC_GLOBALPROTECT_GW_USER_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_GLOBALPROTECT_GW_USER_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_MU_AUTH_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_MU_AUTH_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_MU_DNS_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_MU_DNS_SERVER_UNREACHABLE_ PER_PA_LOCATION
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_RN_AUTH_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_RN_AUTH_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_RN_DNS_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_RN_DNS_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_RN_ECMP_TUNNEL_RTT_EXCEEDED_ BASELINE
- INC_RN_PRIMARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_RN_SECONDARY_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_RN_SITE_CAPACITY_PREDICTION
- INC_SC_PRIMARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_SC_SECONDARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_SC_SITE_CAPACITY_PREDICTION
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- INC_CERTIFICATE_EXPIRY
- INC_GP_CLIENT_VERSION_UNSUPPORTED
- INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_CAPACITY
- INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_THRESHOLD
- INC_PA_INFRA_DEGRADATION
- INC_PA_SERVICE_DEGRADATION_PA_LOCATION
- INC_PA_SERVICE_DEGRADATION_RN_ SITE_CONNECTIVITY
- INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY
- INC_RN_ECMP_BGP_DOWN
- INC_RN_ECMP_BGP_FLAP
- INC_RN_ECMP_PROXY_TUNNEL_DOWN
- INC_RN_ECMP_PROXY_TUNNEL_FLAP
- INC_RN_ECMP_TUNNEL_DOWN
- INC_RN_ECMP_TUNNEL_FLAP
- INC_RN_PRIMARY_WAN_BGP_FLAP
- INC_RN_PRIMARY_WAN_PROXY_TUNNEL_DOWN
- INC_RN_PRIMARY_WAN_PROXY_TUNNEL_FLAP
- INC_RN_PRIMARY_WAN_TUNNEL_DOWN
- INC_RN_PRIMARY_WAN_TUNNEL_FLAP
- INC_RN_SECONDARY_WAN_BGP_DOWN
- INC_RN_SECONDARY_WAN_BGP_FLAP
- INC_RN_SECONDARY_WAN_PROXY_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_PROXY_TUNNEL_FLAP
- INC_RN_SECONDARY_WAN_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_TUNNEL_FLAP
- INC_RN_SITE_DOWN
- INC_RN_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- INC_RN_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED _THRESHOLD
- INC_RN_SPN_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_SC_PRIMARY_WAN_BGP_DOWN
- INC_SC_PRIMARY_WAN_BGP_FLAP
- INC_SC_PRIMARY_WAN_PROXY_TUNNEL_DOWN
- INC_SC_PRIMARY_WAN_PROXY_TUNNEL_FLAP
- INC_SC_PRIMARY_WAN_TUNNEL_DOWN
- INC_SC_PRIMARY_WAN_TUNNEL_FLAP
- INC_SC_SECONDARY_WAN_BGP_DOWN
- INC_SC_SECONDARY_WAN_BGP_FLAP
- INC_SC_SECONDARY_WAN_PROXY_TUNNEL_DOWN
- INC_SC_SECONDARY_WAN_PROXY_TUNNEL_FLAP
- INC_SC_SECONDARY_WAN_TUNNEL_DOWN
- INC_SC_SECONDARY_WAN_TUNNEL_FLAP
- INC_SC_SITE_DOWN
- INC_SC_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- INC_SC_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_ZTNA_CONNECTOR_APP_STATUS_DOWN
- INC_ZTNA_CONNECTOR_APP_STATUS_DOWN_PARTIAL
- INC_ZTNA_CONNECTOR_CPU_HIGH
- INC_ZTNA_CONNECTOR_MEMORY_HIGH
- INC_ZTNA_CONNECTOR_TUNNEL_DOWN
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- AL_CIE_AGENT_DISCONNECT
- AL_CIE_DIRECTORY_DISCONNECT
- AL_MU_IP_POOL_CAPACITY
- AL_MU_IP_POOL_USAGE
- AL_RN_ECMP_BGP_DOWN
- AL_RN_ECMP_BGP_FLAP
- AL_RN_PRIMARY_WAN_BGP_DOWN
- AL_RN_PRIMARY_WAN_BGP_FLAP
- AL_RN_PRIMARY_WAN_TUNNEL_DOWN
- AL_RN_PRIMARY_WAN_TUNNEL_FLAP
- AL_RN_SECONDARY_WAN_BGP_DOWN
- AL_RN_SECONDARY_WAN_BGP_FLAP
- AL_RN_SECONDARY_WAN_TUNNEL_DOWN
- AL_RN_SECONDARY_WAN_TUNNEL_FLAP
- AL_RN_SITE_DOWN
- AL_RN_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_RN_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- AL_RN_SPN_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_SC_PRIMARY_WAN_BGP_DOWN
- AL_SC_PRIMARY_WAN_BGP_FLAP
- AL_SC_PRIMARY_WAN_TUNNEL_DOWN
- AL_SC_PRIMARY_WAN_TUNNEL_FLAP
- AL_SC_SECONDARY_WAN_BGP_DOWN
- AL_SC_SECONDARY_WAN_BGP_FLAP
- AL_SC_SECONDARY_WAN_TUNNEL_DOWN
- AL_SC_SECONDARY_WAN_TUNNEL_FLAP
- AL_SC_SITE_DOWN
- AL_SC_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN_PARTIAL
- AL_ZTNA_CONNECTOR_CPU_HIGH
- AL_ZTNA_CONNECTOR_MEMORY_HIGH
- AL_ZTNA_CONNECTOR_TUNNEL_DOWN
- New Features in Incidents and Alerts
- Known Issues
Integrate Prisma Access with Aruba SD-WAN
Where Can I Use This? | What Do I Need? |
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The following table shows the SD-WAN supported by the Aruba SD-WAN. For more detailed
information about supported architectures, see Reference Architectures Supported with the Aruba and Prisma Access Deployment.
Use Case | Architecture | Supported? |
---|---|---|
Securing traffic from each branch site with 1 WAN link (Type 1) |
![]() | Yes For branch-to-branch traffic, traffic from the
branch first goes to the hub site and then is routed to the other
branch. As of now, direct branch-to-branch isn't
supported. |
Securing branch and HQ sites with active/backup SD-WAN connections |
![]() | Yes |
Securing branch and HQ sites with active/active SD-WAN connections |
![]() | Yes |
Securing branch and HQ sites with SD-WAN edge devices in HA mode |
![]() | Yes Active-active HA is supported at the branch, and
there can be active uplinks between both HA gateways and Prisma
Access. |
Securing SD-WAN deployments with Regional Hub/POP architecture (Type 2) |
![]() | Yes |
Integrate Prisma Access with Aruba SD-WAN (Strata Cloud Manager)
Configure the Aruba SD-WAN with Prisma Access by completing the following
workflow.
To configure the remote network connection, complete the following task.
- Connect a remote network to Prisma Access.When configuring the remote network, use the validated settings.Choose a Prisma Access Location that is close to the remote network location that you want to onboard.
- Select IPSec Advanced Options and Create New to create a new IPSec Crypto profile for the remote network tunnel using the recommended settings.
- Select IKE Advanced Options and Create New to create a new IKE cryptographic profile for the remote network tunnel.Be sure to use the crypto values that are supported with Aruba and make a note of the values you use.
- Set up routing for the remote network.Set Up Routing and Add the IP subnets for Static Routing.
- Push your configuration changes.
- Return to ManageService SetupRemote Networks and select Push ConfigPush.
- Select Remote Networks.
- Push your changes.
- Make a note of the Service IP of the Prisma Access side of the tunnel. To find this address in Prisma Access (Managed by Strata Cloud Manager), select ManageService SetupRemote Networks, click the Remote Networks. Look for the Service IP field corresponding to the remote network configuration you created.
- In the Aruba Branch Gateway, set up the tunnel to Prisma Access.
- Select VPNCloud SecurityPalo Alto Networks - GPCS.
- Enter values in the fields.
- Name—Enter an administrative name for the tunnel. The system will append _gpcs at the end.
- Priority—Enter a numeric identifier for the tunnel.
- Transform—Select default-aes, which uses AES256 encryption with SHA1 Hash.
- Source FQDN—Enter the user ID created in Prisma Access (santaclara.branch in the following screenshot).
- Tunnel destination IP—Enter the Service IP Address from the remote network connection that you got when you configured the remote network connection in Prisma Access
- Uplink VLAN—Select the Uplink VLAN to be used to bring up tunnels to Prisma Access (in the case of BGWs) or the source VLAN in the case of VPNCs.
- IKE Shared Secret—Set the same value created in the Prisma Access configuration.
The solution can set up multiple tunnels and determine which traffic is sent through each one using PBR policy rules; therefore, you can configure active-active and active-backup redundancy.Even though the source FQDN has to be unique on a per-branch basis, you should configure the remaining parts of the tunnel configuration at the group level whenever possible. This hierarchical configuration model greatly streamlines configuration efforts. The following screenshot shows a specific Source FQDN configured for the local configuration and a generic Source FQDN specified for the group-level configuration.
- Create one or more next-hop lists with the tunnels.After you create the tunnels, next-hop lists group them together to be used inside PBR policy rules.
- Select NextHop ConfigurationRouting.
- Create a NextHop.
- Add Site-to-Site IPSec maps.
- Enter different priorities for the different tunnels.Prisma Access does not support load-balancing.
- Select Preemptive-failover.
- Add the next hop to a routing policy by selecting RoutingPolicy-Based Routing.In the following example, the policy is sending all the traffic to private subnets (an alias representing 10.0.0.0/8 and 172.16.0.0/12) through the regular path, and it’s sending the rest of the traffic through the Prisma Access nodes.
- Apply policy rules to the roles or VLANs.After you create the routing policy, the last step you perform is to apply it to the role or VLAN that you want to send through Prisma Access.If there is a conflict between PBR policy rules applied to a role and VLAN, policy rules applied to the role take precedence.The following screen shows a PBR policy being applied to a VLAN.The following screen shows a PBR policy being applied to a role.
- (Optional)Verifythe status of the remote network tunnel andtroubleshootwhen needed.
Verify the Aruba Remote Network
To verify the status of the remote network tunnel, perform one or more of the
following steps.
- Check the state of the tunnel from the interface of Aruba Central from the gateway monitoring page, in the tunnels section:
- Use CLI from the BGWs, either through SSH or through the remote console provided in Aruba central.
- You can also use CLI to verify if the user is in the correct role.
Troubleshoot the Aruba Remote Network
Prisma Access provides logs and widgets that provide you with the status of
remote tunnels and the status of each tunnel.
- Go to ManageService SetupRemote Networks and check the Status of the tunnel.
- Go to ActivityLog Viewer and check the Common/System logs for IPSec- and IKE-related messages.To view VPN-relates messages, set the filter to sub_type.value = vpn.The message ignoring unauthenticated notify payload indicates that the route has not been added in the crypto map on the other side of the IPSec tunnel after the IPSec negotiation has already occurred.
- Check the Firewall/Traffic logs and view the messages that are coming from the zone that has the same name as the remote network.In the logs, the remote network name is used as the source zone.
Integrate Prisma Access with Aruba SD-WAN (Panorama)
You manage and configure Prisma Access using the same Panorama appliance that you use
to manage on-premises firewalls. To configure the remote network connection,
complete the following task.
- Create a new IPSec crypto profile in Panorama.The IKE and IPSec Crypto profiles you create in these steps are common to all branches and you only need to create them once.
- Select NetworkNetwork ProfilesIPSec Crypto.
- Add a new IPSec Crypto profile using the following recommended settings:
- Encryption: aes-256-cbc
- Authentication: sha1
- DH Group: group14
- Lifetime: 2 Hours
- Create a new IKE crypto profile for the remote network tunnel.Be sure to use crypto values that are supported with Aruba and make a note of the values you use.
- Create a new IKE gateway in Panorama.
- Select NetworkNetwork ProfilesIKE Gateways.
- Add a new IKE gateway.Enter the following parameters:
- In the General tab, leave the Local Identification IP address blank, because you don't know what this address is at the time of configuration. You can, however, enter in the Peer Identificaiton of a type of FQDN (hostname) and enter the FQDN of the BGW.
- In the Advanced Options tab, enter the fields as shown in the following screenshot. Be sure to specify the IKE Crypto Profile you created in step1
- Create an IPSec tunnel configuration.After you create the IKE gateway, you can apply it to the IPSec tunnel you create.
- Select NetworkIPSec Tunnels.
- Add a new IPSec tunnel.
- In the General tab, specify the IKE Gateway and IPSec Crypto Profile you created in earlier steps.
- Create a remote network connection in Panorama.Specify the following parameters:
- Choose a Region that is close to the remote network location that you want to onboard.
- Specify the IPSec Tunnel you created.
- If a secondary gateway is in place in the branch, specify this secondary gateway as a secondary by selecting Enable Secondary WAN and selecting the tunnel between the secondary BGW andPrisma Access.
- Retrieve the Service IP Address of the Prisma Access side of the tunnel by selecting PanoramaCloud ServicesStatusNetwork Details, clicking the Remote Networks radio button, and copying the address in the Service IP Address field.You need the Service IP Address to the IPSec tunnel for the Aruba SD-WAN.
Configure the Aruba BGW
The configuration required for the BGWs is straightforward and can apply Aruba
Central’s group-based configuration to reuse as much configuration as possible
across branches.
- In the Aruba Branch Gateway, set up the tunnel to Prisma Access.
- Select VPNCloud SecurityPalo Alto Networks - GPCS.
- Enter values in the fields.
- Name—Enter an administrative name for the tunnel. The system will append _gpcs at the end.
- Priority—Enter a numeric identifier for the tunnel.
- Transform—Select default-aes, which uses AES256 encryption with SHA1 Hash.
- Source FQDN—Enter the User-ID created in Prisma Access (santaclara.branch in the following screenshot).
- Tunnel destination IP—Enter the Service IP Address from the remote network connection that you got when you configured the remote network connection in Prisma Access
- Uplink VLAN—Select the Uplink VLAN to be used to bring up tunnels to Prisma Access (in the case of BGWs) or the source VLAN in the case of VPNCs.
- IKE Shared Secret—Set the same value created in the Prisma Access configuration.
The solution can set up multiple tunnels and determine which traffic is sent through each one using PBR policy rules; therefore, you can configure active/active and active-backup redundancy.Even though the source FQDN has to be unique on a per-branch basis, you should configure the remaining parts of the tunnel configuration at the group level whenever possible. This hierarchical configuration model greatly streamlines configuration efforts. The following screenshot shows a specific Source FQDN configured for the local configuration and a generic Source FQDN specified for the group-level configuration.
- Create one or more next-hop lists with the tunnels.After you create the tunnels, next-hop lists group them together to be used inside PBR policy rules.
- Select RoutingNextHop Configuration.
- Create a NextHop.
- Add Site-to-Site IPSec maps.
- Enter different priorities for the different tunnels.Prisma Access does not support load-balancing.
- Select Preemptive-failover.
- Add the next hop to a routing policy by selecting RoutingPolicy-Based Routing.In the following example, the policy is sending all the traffic to private subnets (an alias representing 10.0.0.0/8 and 172.16.0.0/12) through the regular path, and it’s sending the rest of the traffic through the Prisma Access nodes.
- Apply policy rules to the roles or VLANs.After you create the routing policy, the last step you perform is to apply it to the role or VLAN that you want to send through Prisma Access.If there is a conflict between PBR policy rules applied to a role and VLAN, policy rules applied to the role take precedence.The following screen shows a PBR policy being applied to a VLAN.The following screen shows a PBR policy being applied to a role.
- Continue to verify the status and troubleshoot the remote network tunnel.
Verify the Aruba Remote Network
To verify the status of the remote network tunnel, perform one or more of the
following steps.
- Check the state of the tunnel from the interface of Aruba Central from the gateway monitoring page, in the tunnels section:
- Check the state of the tunnel from Prisma Access by selecting PanoramaCloud ServicesStatusMonitorRemote Networks.
- Use CLI from the BGWs, either through SSH or through the remote console provided in Aruba central.
- You can also use CLI to verify if the user is in the correct role.
Troubleshoot the Aruba Remote Network
Prisma Access provides logs that provide you with the status of remote tunnels
and the status of each tunnel. To view these logs in Panorama, select MonitorLogsSystem.
To debug tunnel issues, you can filter for tunnel-specific logs by using the
object identifier corresponding to that tunnel. The following figures show
errors related to tunnel misconfiguration and negotiation issues.





