Learn how your users can access and use the Privileged Remote Access portal.
Where Can I Use This?
What Do I Need?
Privileged Remote Access (PRA) portal
A web browser that supports HTML5
PRA credentials
Your users will log in to the Privileged Remote Access (PRA) portal to access their PRA apps. You will need to send the PRA
portal URL to your users. You can obtain the portal URL from the PRA Portal page.
PRA automatically creates the portal when you enable PRA and configure the portal domain name (either a subdomain or
a custom domain). All activities performed in the PRA portal
take place after the user authenticates and logs in to the portal. For
authentication, PRA uses the Cloud Identity Engine.
Your user can perform the following actions in the PRA
portal:
Log in to the PRA portal—To access the PRA portal, your end users must access the portal URL
that you sent to them. Whenever they visit the PRA
portal, they are first authenticated using the Cloud Identity Engine.
The following is the login sequence that takes place:
The user visits the portal by entering the portal URL in their web
browser. For example: example.panwpra.com
The users are authenticated using the Cloud Identity Engine.
View active connections—The user can view the list of apps they are
actively connected to. They can view the following data:
Connection Name—The name of the app they are
connected to
App Type—The connection protocol used (RDP, SSH,
or VNC)
Started At—When they last connected to the
app
Last Active—Whether the connection is still
active by showing when they last interacted with the app
User Agent—The browser used to access the
app
Access an app from the Admin-Defined Apps or
User-Defined Apps sections—The user can select
Actions next to the app that they want to connect
to.
The app appears in a separate window that your user can interact with. If you
did not add the app with login credentials for the target machine, the user
will be prompted to enter their credentials.
The user can also group the admin-defined apps by selecting Group ByApp Groups or Group ByApp Type. To cancel the grouping, select Group ByNone.
To group the user-defined apps by app type, select Group ByApp Type. To cancel the grouping, select Group ByNone.
Disconnect an app connection—The user can click
Disconnect in a connected app window, or select
an active connection from the PRA portal and click
Delete Selected.
Manually add an app—If you allow
user-defined apps, the user can manually add an app.
Transfer files—If the
associated PRA profile allows, the user can upload or
download files from the remote app.
Log out—The user can log out of the PRA portal by
clicking the user icon and selecting Log out.
