Prisma Access
Search for Subscription Details Through Common Services
Table of Contents
Search for Subscription Details Through Common Services
Learn how to search for subscriptions and add-on license details through Common Services.
Important
Palo Alto Networks is rolling out a new, unified activation experience in
stages. For supported SASE products, you might see the new activation console
now, or you maybe directed to use the Hub for activation until the update
reaches your tenant.
| Where Can I Use This? | What Do I Need? |
|---|---|
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You can search the subscriptions table with your contract number or Tenant Service
Group ID (tsg_id). The Subscription page contains information
about all the licenses that you have access to based on your support account.
- Use one of the various ways to access Subscription.Type your contract number, tsg_id, or product name in the search bar.
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You'll see the following:- Name of the licensed product.
- Status of the license, such as partially assigned or all assigned.
- The assigned quantity of the license compared to the total quantity available.
- The number of tenants associated with the license.
- The contract number associated with the license.
- The expiration date of the license.
- The actions available for the license.
