: Get Started with Common Services: License Activation, Subscription, Tenant Management, & Product Management
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Get Started with Common Services: License Activation, Subscription, Tenant Management, & Product Management

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Get Started with Common Services: License Activation, Subscription, Tenant Management, & Product Management

Get Started with Common Services: License Activation, Subscription, Tenant Management, & Product Management.
Welcome to License Activation, Subscription, Tenant Management, and Product Management. Activate and manage all your available licenses from one location. In multitenant deployments, you can create multiple tenants, build a hierarchy, and share and allocate license subscriptions for the desired tenants.

How to Access Subscription Management, Tenant Management, and Product Management

After you activate a license for your product, there are a few ways to access Subscription Management, Tenant Management, and Product Management.
Prisma SASE Multitenant Portal and FedRAMP
Single Tenant View of the Activation ConsoleMultienant View of the Activation Console Single Tenant AIOps for NGFW and Strata Cloud ManagerMultitenant AIOps for NGFW and Strata Cloud Manager
If you're a FedRAMP Moderate customer as of January 2024 or Prisma SASE FedRAMP High "In Process" customer as of December 2023, the following also applies to you.
If you have received information about the transition of your tenant to the Prisma SASE Multitenant Portal, you can access through the original support account view of the hubPrisma SASE Platform button Tenants and ServicesCommon ServicesSubscription or Tenant Management.
From the tenant view of the hubCommon Services button, you will see Subscriptions & Add-ons Products in a single tenant environment.
From the tenant view of the hubCommon Services button, you will see Subscriptions & Add-ons Tenant Management in a multitenant environment
If you have a single tenant, you can access through SettingsSubscriptions or Products .
If you have a multitenant environment, you can access through System SettingsSubscriptions or Tenants .
Regardless of how you access Subscriptions or Tenants, you’ll use approximately the following flow to manage your deployment.
  1. Activate licenses for your deployment type.
  2. Manage your product or tenants.
  3. Manage users, roles, and service accounts with identity and access.
  4. (Optional) Manage devices in your deployment with Device Associations.
  5. (Optional) View health, security, and telemetry metrics with AIOps for NGFW.
  6. (Optional) Monitor and manage items such as multitenant status, alerts, alarms, virtual ION devices through the Strata Multitenant Cloud Manager.
See the Common Services FAQ for further information about tenants, the tenant transition, or the tenant view of the hub.