Get Started with Common Services: License Activation, Subscription, Tenant Management, & Product Management
Table of Contents
Expand all | Collapse all
- Remote Browser Isolation Activation
-
- What is a Tenant?
- Add a Tenant
- Edit a Tenant
- Manage Tenant Licenses
- Delete a Tenant
- Transition from Single Tenant to Multitenant
- Move an Internal Tenant
- Acquire an External Tenant
- Approve an External Tenant Acquisition
- Limitations for Moving and Acquiring Tenants
- Tenant Hierarchy Limits
- Edit Telemetry Settings
- Product Management
Get Started with Common Services: License Activation, Subscription, Tenant Management, & Product Management
Get Started with Common Services: License Activation, Subscription, Tenant Management,
& Product Management.
Welcome to License Activation, Subscription, Tenant Management, and Product Management. Activate
and manage all your available licenses from one location. In multitenant
deployments, you can create multiple tenants, build a hierarchy, and share
and allocate license subscriptions for the desired tenants.
How to Access Subscription Management, Tenant Management, and Product Management
After you activate a license for your product, there are a few ways to
access Subscription Management, Tenant Management, and Product
Management.
|
Prisma SASE Multitenant
Portal and FedRAMP
| Single Tenant View of the Activation Console | Multienant View of the Activation Console | Single Tenant AIOps for NGFW and Strata Cloud Manager | Multitenant AIOps for NGFW and Strata Cloud Manager |
|---|---|---|---|---|
|
If you're a FedRAMP
Moderate customer as of January 2024 or
Prisma SASE FedRAMP High "In Process" customer as
of December 2023, the following also applies to
you.
If you have received information about the
transition of your tenant to the Prisma SASE
Multitenant Portal, you can access through the original support account view of the
hubPrisma SASE Platform button Tenants and ServicesCommon ServicesSubscription or Tenant
Management.
|
From the tenant view of the hubCommon Services button, you will see
Subscriptions & Add-ons
Products in a single tenant
environment.
| From the tenant view of the hubCommon Services button, you will see
Subscriptions & Add-ons
Tenant Management in a
multitenant environment
|
If you have a
single tenant, you can access through SettingsSubscriptions or Products .
|
If you have a
multitenant environment, you can access through System SettingsSubscriptions or Tenants .
|
Regardless of how you access Subscriptions or Tenants,
you’ll use approximately the following flow to manage your
deployment.
- Activate licenses for your deployment type.
- Manage users, roles, and service accounts with identity and access.
- (Optional) Manage devices in your deployment with Device Associations.
- (Optional) View health, security, and telemetry metrics with AIOps for NGFW.
- (Optional) Monitor and manage items such as multitenant status, alerts, alarms, virtual ION devices through the Strata Multitenant Cloud Manager.
See the Common Services FAQ
for further information about tenants, the tenant transition, or the
tenant view of the hub.