: First time CASB-X Activation - Multiple Customer Support Portal Account
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First time CASB-X Activation - Multiple Customer Support Portal Account

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First time
CASB-X
Activation - Multiple Customer Support Portal Account

Learn how to activate your
CASB-X
application for the first time if you have multiple Customer Support Portal accounts.
If you have multiple Customer Support Portal accounts, follow these steps for first time
CASB-X
activation.
  1. If you have multiple Customer Support Portal accounts, choose the
    Customer Support Account
    number that you want to use.
  2. Allocate the product to the
    Recipient
    of your choice.
    You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?
    1. If you need just one tenant, use or rename the tenant provided. The name provided matches your Customer Support Portal account for convenience.
    2. (
      Optional
      ) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you can
      Allocate to subtenant
      and use or rename the tenant provided.
      A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.
      After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.
    3. Select
      Done
      .
  3. Select a
    Region
    where you want to deploy your product.
  4. The web interface shows if you have
    Prisma Access
    and NGFW available in this tenant where you can apply
    CASB-X
    .
  5. Agree to the terms and conditions
    , and
    Activate
    .
    This tenant, and any others created by this Customer Support Portal account, will have the
    Superuser
    role.
  6. CASB-X
    activation is now complete for
    Prisma Access
    . To apply
    CASB-X
    on NGFW, you must go to the Device Association tab to select the devices and apply Next-Generation CASB on them:
  7. (
    Optional
    ) Manage your product from
    Strata Cloud Manager
    .

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