Focus
Focus
Table of Contents

Return Visit AIOPs Premium Activation

Learn how to activate your AIOPs Premium for repeat visits.
Follow these steps if you have already completed first time activation, you have already created your tenant hierarchy through
Identity & Access
Tenants
or tenant management, and you are returning to activate another product in your existing hierarchy.
  1. Choose the
    Customer Support Account
    number that you want to use to activate.
  2. Allocate the subscription to the
    Recipient
    tenant of your choice.
    You can hover over each tenant to see which apps you already activated.
  3. Select a
    Region
    for the physical location to process your data.
    The following are supported regions. If you first activate
    AIOps for NGFW Premium
    for
    Strata Cloud Manager
    in a region that isn't supported for
    Prisma Access
    , it's allowed because there are no dependencies with
    Prisma Access
    .
    However, if you later want to activate
    Prisma Access
    in the same region as the original
    AIOps for NGFW Premium
    region, it's not an available option. For hybrid customers, you will have to wait until the same region is supported by both
    AIOps for NGFW Premium
    and
    Prisma Access
    .
    Since
    Prisma Access (Managed by Strata Cloud Manager)
    is not yet supported in all regions, the following
    AIOps for NGFW Premium
    region will map to a different region when using
    Strata Cloud Manager
    to manage the firewall.
    Strata Cloud Manager
    Singapore is mapped to by the following
    AIOps for NGFW Premium
    region:
    • singapore
    • taiwan
    • korea
    • indonesia
    Strata Cloud Manager
    Germany is mapped to by the following
    AIOps for NGFW Premium
    region:
    • Germany
    • Europe
    • Switzerland
    • Israel
    • France
    • Spain
    • Italy
    • Poland
    • Qatar
    Strata Cloud Manager
    America is mapped to by the following
    AIOps for NGFW Premium
    region:
    • Americas
    • Canada
  4. Add
    Strata Logging Service
    .
    1. Select an
      Strata Logging Service
      instance.
    2. Enter the amount of data log storage.
    3. The region is grayed out, but is autopopulated with the same region that you used for
      Strata Logging Service
      .
  5. Select Cloud Identity Engine or create a new CIE instance to identify and verify all users across your infrastructure.
  6. Agree to the terms and conditions
    , and
    Activate
    .
    This tenant, and any others created by this Customer Support Portal account, will have the
    Superuser
    role.
  7. Common Services
    Products
    displays the status of the activation, such as
    initializing
    or
    complete
    .
  8. After the status is
    Complete
    , you must go to the
    Common Services
    Device Associations
    tab to select the devices and add the firewall or Panorama appliance to your tenant. See Associate Devices with a Tenant.
    If the status isn't
    Complete
    , you can't add your devices yet.
  9. Launch
    Strata Cloud Manager
    with AIOps for NGFW Premium license from one of the following options.
    • Click the
      Strata Cloud Manager
      tile in the hub.
    • Launch from
      Common Services
      Products
      or from
      Settings
      Products
      .
  10. Get started with AIOps for NGFW.
  11. (
    Optional
    ) Manage your product from
    Strata Cloud Manager
    .

Recommended For You