Prisma Access Locations
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Prisma Access

Prisma Access Locations

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Prisma Access Locations

Get a list of all available Prisma Access locations to onboard your service connections, remote network connections, and mobile users.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • Prisma Access license
You can deploy Prisma Access in the locations of your choosing, based on data location preferences and where you have the most users. Prisma Access provides over 100 locations worldwide, so that your users have an experience that’s tailored to their locales. All Prisma Access locations are mapped to a security compute location based on optimized performance and latency. This means that the traffic in certain countries will be directed to that defined compute location.
There are different location types:
  • Locations Sorted by Compute Location—When you configure remote networks, you allocate bandwidth by compute location. At least two (often more) Prisma Access locations that are geographically near each other are grouped in by compute locations. This is the level at which you allocate bandwidth, instead of allocating bandwidth for individual Prisma Access locations or for specific remote network sites, and allows Prisma Access to dynamically allocate bandwidth to sites in a compute location based on load or demand.
  • Theater and Location Group—When you allocate IP address pools in a Mobile Users—GlobalProtect deployment, you can specify IP pools by location group (a group of locations that is smaller than the theater), theater, or Worldwide. Use location group-specific IP address pools if you have services that depend on the source IP address of the user to identify the user’s details (such as location-based services or services based on a user group or function) so you can apply access control policies, or to perform routing or policy operations on different countries if the countries are in different compute regions.
  • Locations by Region—Every Prisma Access location has an associated region.
  • Explicit Proxy LocationsExplicit Proxy has its own set of locations that are a subset of Prisma Access locations.
  • Colo-Connect LocationsColo-Connect has its own set of locations that are a subset of Prisma Access locations.
  • Strata Logging Service RegionsPrisma Access supports a subset of Strata Logging Service regions.
  • Remote Networks—High Performance and Traffic Replication LocationsHigh-performance remote networks and Traffic Replication deployments have a set of locations that are a subset of Prisma Access locations.
  • Prisma Access China LocationsPrisma Access China deployments use locations in mainland China.
  • FedRAMP Moderate and High LocationsPrisma Access FedRAMP Moderate and High deployments use a subset of Prisma Access locations.
  • Map of North America Locations—To help you select locations in North America, refer to this map that shows the geographic coverage for North American locations.
  • Local Zones—Local Zones place compute, storage, database, and other services close to large population and industry centers. These locations have their own compute locations.
    To add a local zone, reach out to your Palo Alto Networks representative.
    Keep in mind the following guidelines when deploying local zones:
    • Local zone locations do not support IPv6.
    • Local zone locations do not use Palo Alto Networks registered IP addresses.
    • 1 Gbps support for remote networks is not supported.
    • Remote network and service connection node redundancy across availability zones is not available if you deploy them in the same local zone, as both nodes are provisioned in a single zone.
    • These local zones do not use Palo Alto Networks registered IPs. If you have problems accessing URLs, report the website issue using https://reportasite.gpcloudservice.com/ or reach out to Palo Alto Networks support.
Review the Prisma Access Privacy data sheet to learn more about Prisma Access locations and where Prisma Access processes traffic.

Compute Locations, City, and Country

The first location listed in each compute location (in bold) shows the compute location's city and country.
Locations denoted with two asterisks (**) are Local Zones, which do not support all Prisma Access functionality.
Compute LocationPrisma Access LocationCity and Country
Asia Northeast
Japan Central
Tokyo, Japan
Asia South
India West
Bangladesh
India South
Pakistan South
Pakistan West
Mumbai, India
Dhaka, Bangladesh
Chennai, India
Karachi, Pakistan
Lahore, Pakistan
Asia Southeast (Indonesia)
Indonesia
Jakarta, Indonesia
Asia Southeast (Singapore)
Singapore
Cambodia
Malaysia
Myanmar
Pakistan West (II)
Philippines
Sri Lanka
Thailand
Vietnam
Singapore
Phnom Penh, Cambodia
Kuala Lumpur, Malasia
Yangon, Myanmar
Islamabad, Pakistan
Quezon City, Philippines
Colombo, Sri Lanka
Bangkok, Thailand
Ho Chi Minh City, Vietnam
Australia South
Australia South
Melbourne, Australia
Australia Southeast
Australia Southeast
Australia East
New Zealand
Papua New Guinea
Sydney, Australia
Brisbane, Australia
Auckland, New Zealand
Port Moresby, Papua New Guinea
Australia West (Perth)**
Australia West (Perth)**
Perth, Australia
Bahrain
Bahrain
Manama, Bahrain
Belgium
Belgium
Latvia
Senegal
St. Ghislain, Belgium
Riga, Latvia
Dakar, Senegal
Canada Central (Montreal)
Canada East
Quebec, Canada
Canada Central (Toronto)
Canada Central
Toronto, Canada
Canada West (Calgary)
Canada West
Calgary, Canada
Europe Central
Germany Central
Austria
Bulgaria
Croatia
Czech Republic
Egypt
Germany North
Germany South
Greece
Hungary
Kuwait
Liechtenstein
Luxembourg
Moldova
Nigeria
Romania
Slovakia
Slovenia
Turkey
Ukraine
Uzbekistan
Frankfurt, Germany
Vienna, Austria
Sofia, Bulgaria
Zagreb, Croatia
Prague, Czech Republic
Cairo, Egypt
Hamburg, Germany
Munich, Germany
Athens, Greece
Budapest, Hungary
Al Ahmadi, Kuwait
Schaan, Liechtenstein
Luxembourg City, Luxembourg
Chisinau, Moldova
Lagos, Nigeria
Bucharest, Romania
Bratislava, Slovakia
Ljubljana, Slovenia
Istanbul, Turkey
Kiev, Ukraine
Tashkent, Uzbekistan
Europe Central (Warsaw)
Poland
Warsaw, Poland
Europe North
Finland
Belarus
Kazakhstan
Lithuania
Norway
Russia Central
Russia Northwest
Hamina, Finland
Minsk, Belarus
Astana, Kazakhstan
Vilnius, Lithuania
Oslo, Norway
Moscow, Russia
Saint Petersburg, Russia
Europe North (Stockholm)
Sweden
Stockholm, Sweden
Europe Northwest
United Kingdom
Ghana
London, United Kingdom
Accra, Ghana
Europe Northwest (Paris)
France South
Paris, France
Europe South
Italy
Jordan
Kenya
Monaco
Milan, Italy
Amman, Jordan
Mombasa, Kenya
Monaco
Europe Southwest
Spain Central
Andorra
Portugal
Spain East
Madrid, Spain
Andorra la Vella, Andorra
Lisbon, Portugal
Barcelona, Spain
Europe West
Netherlands Central
Denmark
Netherlands South
Eemshaven, Netherlands
Copenhagen, Denmark
Rotterdam, Netherlands
France North
France North
Paris, France
Hong Kong
Hong Kong
Hong Kong, China
India North
India North
New Delhi, India
Ireland
Ireland
Dublin, Ireland
Japan South
Japan South
Osaka, Japan
Middle-East Central (Qatar)
Qatar
Doha, Qatar
Middle-East Central (Saudi Arabia)Saudi ArabiaRiyadh, Saudi Arabia
Middle-East Central (UAE)
United Arab Emirates
Dubai, United Arab Emirates
Middle-East West
Israel
Tel Aviv, Israel
Nigeria (Lagos)**
Nigeria (Lagos)**
Lagos, Nigeria
New Zealand (Auckland)**
New Zealand (Auckland)**
Auckland, New Zealand
South Africa Central
South Africa Central
Johannesburg, South Africa
South Africa West
South Africa West
Cape Town, South Africa
South America East
Brazil South
Brazil Central
Brazil East
Paraguay
Venezuela
Sao Paulo, Brazil
Brasilia, Brazil
Rio de Janeiro, Brazil
Asuncion, Paraguay
Caracas, Venezuela
South America West
Chile
Argentina
Bolivia
Peru
Uruguay
Santiago, Chile
Buenos Aires, Argentina
Santa Cruz de la Sierra, Bolivia
Lima, Peru
Montevideo, Uruguay
South America West (Lima)** South America West (Lima)**
Lima, Peru
South Korea
South Korea
Seoul, South Korea
Switzerland
Switzerland
Uganda
Zurich, Switzerland
Kampala, Uganda
Taiwan
Taiwan
ChangHua, Taiwan
US Central
US Central
Council Bluffs, USA
US-Central (Chicago)**US-Central (Chicago)**
Chicago, USA
US Central West
US Central West
Salt Lake City, USA
US East
US East
US Northeast
Guatemala
Ashburn, USA
New York City, USA
Guatemala City, Guatemala
US Northwest
US Northwest
The Dalles, USA
US South
US South
Mexico Central
Mexico West
Dallas, USA
Mexico City, Mexico
Guadalajara, Mexico
US Southeast
US Southeast
Colombia
Costa Rica
Ecuador
Panama
Moncks Corner, USA
Bogota, Colombia
San Jose, Costa Rica
Guayaquil, Ecuador
Panama City, Panama
US Southeast (Miami)**
US Southeast (Miami)**
Miami, USA
US Southwest
US Southwest
US West
Los Angeles, USA
San Francisco, USA

Theater and Location Group

Theater / Location GroupIP Pool Group ID
Colombia
Costa Rica
Ecuador
Guatemala
Mexico Central
Panama
US East
US Southeast
US Central
Costa Rica
US North Central
US Northeast
US South
US Southeast
Venezuela
1
Canada East
Canada Central
2
Ireland
3
France South
Ghana
UK
4
France North
5
Asia, Australia & Japan
6
Andorra
Austria
Bulgaria
Croatia
Czech Republic
Egypt
Germany Central
Germany North
Germany South
Greece
Hungary
Israel
Italy
Jordan
Kenya
Kuwait
Liechtenstein
Luxembourg
Moldova
Monaco
Nigeria
Poland
Portugal
Romania
Slovakia
Slovenia
Saudi Arabia
South Africa Central
Spain Central
Spain East
Turkey
Ukraine
United Arab Emirates
Uzbekistan
7
Belarus
Finland
Kazakhstan
Lithuania
Norway
Russia Central
Russia Northwest
Sweden
8
Denmark
Netherlands Central
Netherlands South
9
Africa, Europe & Middle East
10
Switzerland
Uganda
11
Belgium
Latvia
Senegal
12
Brazil Central
Brazil East
Brazil South
Paraguay
Venezuela
13
Australia East
Australia South
Australia Southeast
New Zealand
Papua New Guinea
14
Cambodia
Indonesia
Malaysia
Myanmar
Philippines
Singapore
Thailand
Vietnam
15
Hong Kong
16
Taiwan
17
South Korea
18
Bangladesh
India North
India South
India West
Pakistan West
Pakistan South
Qatar
19
South Africa West
Sweden
South Africa West
20
Japan Central
Japan South
21
Bahrain
22
Canada West
Mexico Central
Mexico West
US Central West
US Northwest
US Southwest
US West
23
Argentina
Bolivia
Chile
Peru
Uruguay
24

Locations by Region

Locations
Africa Region
Kenya
Nigeria
Senegal
South Africa Central
South Africa West
Asia Region
Bangladesh
Cambodia
Hong Kong
India North
India South
India West
Indonesia
Kazakhstan
Malaysia
Myanmar
Pakistan South
Pakistan West
Pakistan West (II)
Papua New Guinea
Philippines
Singapore
South Korea
Sri Lanka
Taiwan
Thailand
Vietnam
ANZ Region
Australia East
Australia South
Australia Southeast
New Zealand
Europe Region
Andorra
Austria
Belarus
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Finland
France North
France South
Germany Central
Germany North
Germany South
Ghana
Greece
Hungary
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Moldova
Monaco
Netherlands Central
Netherlands South
Norway
Poland
Portugal
Romania
Russia Central
Russia Northwest
Slovakia
Slovenia
Spain Central
Spain East
Sweden
Switzerland
Uganda
UK
Ukraine
Uzbekistan
Japan Region
Japan Central
Japan South
Middle East Region
Bahrain
Egypt
Israel
Jordan
Kuwait
Qatar
Saudi Arabia
Turkey
United Arab Emirates
North America Region
Canada Central
Canada East
Canada West
Costa Rica
Mexico Central
Mexico West
Panama
US Central
US Central West
US East
US Northeast
US Northwest
US South
US Southeast
US Southwest
US West
South America Region
Argentina
Bolivia
Brazil Central
Brazil East
Brazil South
Chile
Colombia
Ecuador
Paraguay
Peru
Uruguay
Venezuela

Explicit Proxy Locations

Prisma Access supports the following locations for explicit proxy. Explicit Proxy uses GeoDNS to resolve and connect the mobile user to the closest Prisma Access deployed location.
  • Africa, Europe & Middle East:
    • Belgium
    • Finland
    • France South
    • Germany Central
    • Israel
    • Italy
    • Netherlands Central
    • Poland
    • Qatar
    • Saudi Arabia
    • South Africa Central
    • Spain Central
    • Switzerland
    • UK
  • Asia, Australia & Japan:
    • Australia South
    • Australia Southeast
    • China
    • Hong Kong
    • Japan Central
    • Japan South
    • India North
    • India West
    • Indonesia
    • Singapore
    • South Korea
    • Taiwan
  • North America & South America:
    • Brazil South
    • Chile
    • Canada Central
    • Canada East
    • US Central
    • US East
    • US Northwest
    • US South
    • US Southeast
    • US Southwest
    • US Central West

Colo-Connect Locations

Prisma Access Colo-Connect supports the following Prisma Access locations. When you create service connections to support Colo-Connect, make sure that you create them only in the following locations.
For dedicated interconnect links, use the GCP list of locations where you can create Dedicated Interconnect connections.
  • Australia South
  • Australia Southeast
  • Belgium
  • Brazil South
  • Canada Central
  • Canada East
  • Chile
  • Finland
  • France South
  • Germany Central
  • Hong Kong
  • India North
  • India West
  • Indonesia
  • Italy
  • Japan Central
  • Japan South
  • Netherlands Central
  • Qatar
  • Saudi Arabia
  • Singapore
  • South Africa Central
  • Spain Central
  • Switzerland
  • Taiwan
  • UK
  • US Central
  • US Central West
  • US East
  • US Northwest
  • US South
  • US Southeast
  • US Southwest

Supported Strata Logging Service Regions

Prisma Access supports the following Strata Logging Service regions:
  • Australia
  • Canada
  • France
  • Germany
  • Japan
  • India
  • Indonesia
  • Israel
  • Netherlands—Europe
  • Qatar
  • Saudi Arabia
  • Singapore
  • Switzerland
  • Taiwan
  • United Kingdom
  • United States—Americas

Remote Network—High Performance and Traffic Replication Locations

The following high-performance remote networks locations are supported with Prisma Access:
  • Andorra
  • Argentina
  • Australia East
  • Australia South
  • Australia Southeast
  • Austria
  • Bangladesh
  • Belarus
  • Belgium
  • Bolivia
  • Brazil Central
  • Brazil East
  • Brazil South
  • Bulgaria
  • Cambodia
  • Canada Central
  • Canada East
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Czech Republic
  • Denmark
  • Ecuador
  • Egypt
  • Finland
  • France North
  • France South
  • Germany Central
  • Germany North
  • Germany South
  • Ghana
  • Greece
  • Guatemala
  • Hong Kong
  • Hungary
  • India North
  • India South
  • India West
  • Indonesia
  • Israel
  • Italy
  • Japan Central
  • Japan South
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Mexico Central
  • Mexico West
  • Moldova
  • Monaco
  • Myanmar
  • Netherlands Central
  • Netherlands South
  • New Zealand
  • Nigeria
  • Norway
  • Pakistan South
  • Pakistan West
  • Pakistan West (II)
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia Central
  • Russia Northwest
  • Saudi Arabia
  • Senegal
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa Central
  • South Korea
  • Spain Central
  • Spain East
  • Sri Lanka
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • Uganda
  • UK
  • Ukraine
  • Uruguay
  • US Central
  • US Central West
  • US East
  • US Northeast
  • US Northwest
  • US South
  • US Southeast
  • US Southwest
  • US West
  • Uzbekistan
  • Venezuela
  • Vietnam

Prisma Access China Locations

Prisma Access China supports the following locations in mainland China:
  • China North—Beijing (uses the China North compute location)
  • China Northwest—Ningxia (uses the China Northwest compute location)

FedRAMP Moderate and High Locations

Find the list of FedRAMP locations in the Prisma SASE FedRAMP documentation.

Map of North America Locations

Use the following map as a reference to assist you when choosing Prisma Access locations in North America.

Local Zone Locations

The following local zones are supported with IPv4 in Prisma Access:
  • You need to work with your Palo Alto Networks representative to initiate a request to deploy in one of the following local zones.
  • IPv6 is not supported.
  • Australia West (Perth)
  • New Zealand (Auckland)
  • Nigeria (Lagos)
  • South America West (Lima)
  • US-Central (Chicago)
  • US-Southeast (Miami)