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    INC_SC_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
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    INC_SC_SITE_LONG_DURATION_EXCEEDED_ CAPACITY

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    INC_SC_SITE_LONG_DURATION_EXCEEDED_ CAPACITY

    Learn about the INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY incident.

    Synopsis

    Site capacity exceeded 100% usage for 3 days in the last 5 days for site <site-name> <ingress | egress> traffic
    Incident Codeā€”INC_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

    Required License

    Prisma Access

    Details
    Raise condition
    Site capacity exceeded 100% usage for at least 3 of the last 5 days for at least 1 hour a day in the given direction.
    Clear condition
    Site capacity did not exceed 90% usage in the last 8 days for at least 1 hour a day in the given direction.

    Correlated Alerts

    AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY

    Remediation

    1. Check for any of the following changes to the alerted sites. If you need assistance, contact your network administrators.
      • New system implementation.
      • Inflow of new users to the site.
      • Newly implemented data backups.
      • Configuration or network changes.
    2. Check that you have sized any new remote network site accordingly. For details, see How to Calculate Remote Network Bandwidth.
    3. For Panorama managed tenants: Use ACC logs to help you isolate which services are using the most bandwidth.
    4. If you expect additional traffic, consider adding more bandwidth.

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