INC_PA_SERVICE_DEGRADATION_RN_ SITE_CONNECTIVITY

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INC_PA_SERVICE_DEGRADATION_PA_LOCATION

INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY

INC_PA_SERVICE_DEGRADATION_RN_ SITE_CONNECTIVITY

Learn about the INC_PA_SERVICE_DEGRADATION_RN_SITE_CONNECTIVITY incident.

Synopsis

The INC_PA_SERVICE_DEGRADATION_RN_SITE_CONNECTIVITY incident is raised when the remote network cluster is down. This incident indicates a Palo Alto Networks infrastructure issue, which the SRE team is working to resolve.

Incident Code—INC_PA_SERVICE_DEGRADATION_RN_SITE_CONNECTIVITY

Severity—Critical

For details about incident severity, see Incidents Distribution Over Time in Incidents and Alerts Overview.

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Details


Raise condition	A remote network infrastructure issue occurred.
Clear condition	The remote network infrastructure issue is resolved.

Correlated Alerts

AL_PA_SERVICE_DEGRADATION_RN_SITE_CONNECTIVITY

INC_PA_SERVICE_DEGRADATION_PA_LOCATION

INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY

Prisma Access Docs

INC_PA_SERVICE_DEGRADATION_RN_ SITE_CONNECTIVITY

Prisma Access Docs

INC_PA_SERVICE_DEGRADATION_RN_ SITE_CONNECTIVITY

Synopsis

Required License

Details

Correlated Alerts

Activation & Onboarding

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Cloud-Delivered Security Services

Network Security

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Visibility & Monitoring

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