DNS Resolution for Mobile Users—Explicit Proxy Deployments
Shows the possible configurations you can use for Prisma Access to resolve DNS
queries for Explicit Proxy users.
Where Can I Use This?
What Do I Need?
Prisma Access (Managed by Strata Cloud Manager)
If you'd like to use this feature in your Prisma Access
environment, get in touch with your account team to learn
more.
Prisma Access license
Prisma Access version 5.2.0
Prisma Access allows you to specify DNS servers to resolve both domains that are internal
to your organization and external domains. Prisma Access proxies the DNS request based
on the configuration of your DNS servers. Explicit Proxy supports the following DNS
functionalities:
Using a third-party browser with Explicit Proxy
Using a per-region DNS server with Prisma Access Browser
DNS Proxy for Explicit Proxy configuration takes precedence over internal DNS
Servers settings defined underPrisma Access Setup.
After enabling the DNS Proxy for Explicit Proxy, you have to migrate the
existing DNS configuration from Prisma Access SetupInternal DNS Servers to WorkflowsPrisma Access SetupExplicit ProxyInfrastructure SettingsDNS Proxy
Configure DNS Settings
To configure DNS Proxy settings, complete the following steps:
Add an Explicit Proxy DNS server rule.
Go to WorkflowsPrisma Access SetupExplicit ProxyInfrastructure Settings.
Click the settings icon and go to Client
DNS.
Add Region and give it a unique name.
Select a region or location or select
Worldwide.
If you
specify multiple proxy settings with a mix of Worldwide and theater
settings, Prisma Access uses the settings for the location group,
then theater, then Worldwide. Prisma Access evaluates the rules from
top to bottom in the list.
Add the DNS Server's IP address.
Choose whether or not you want Prisma Access to Resolve internal domains;
if you do, Add one or more Internal Domain Resolve Rules.
Add and define the Internal Domain Resolve
Rules.
Currently, Internal
Domain Resolve Rules is only supported for Prisma Access
Browser and Agent Proxy.
Add a unique Name for the rule and a custom IP address
under Primary DNS and Secondary
DNS.
Select Prisma Access Default to use the default Prisma Access DNS server
to resolve internal domains. If you want your internal DNS server to only
resolve the domains you specify, enter the domains to resolve in the Domain
List.
If you have a Custom DNS server that can access your
internal domains, specify the Primary DNS and
Secondary DNS server IP addresses.
If you want your internal DNS server to only resolve the domains you specify,
enter the domains to resolve in the Domain Lists. Specify an asterisk in
front of the domain; for example, *.acme.com. Click
Save
Push Config to save and push your configuration
changes.