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Allow Users to Upgrade the GlobalProtect App

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Select the Active GlobalProtect App Version for Prisma Access

Stagger GlobalProtect App Updates

Allow Users to Upgrade the GlobalProtect App

How to control your mobile user access to the GlobalProtect app version for Prisma Access GlobalProtect deployments.

Where Can I Use This?	What Do I Need?
`Prisma Access (Managed by Strata Cloud Manager)` `Prisma Access (Managed by Panorama)`	`Prisma Access` license

Learn how to control your mobile user access to the GlobalProtect app version for Prisma Access GlobalProtect deployments.

Cloud Management

Panorama

Cloud Management

You can manage mobile user access to the active GlobalProtect app version that is hosted by Prisma Access. To do this in Prisma Access (Managed by Strata Cloud Manager), configure the

Upgrade Global Protect

setting. For Prisma Access (Managed by Strata Cloud Manager), complete the following steps.

Select

Manage

Mobile Users

to open the

Mobile Users Setup

page, and then locate the

GlobalProtect Connection

panel.

If you're using Strata Cloud Manager, go to

Workflows

Prisma Access Setup

Mobile Users

, and then locate the

GlobalProtect Connection

panel.

Select

GlobalProtect Setup

Enable

GlobalProtect Setup

if GlobalProtect is not already enabled.

Select the

GlobalProtect App

tab, and then

Add App Settings

In the

App Configuration

area, select a choice in

Upgrade GlobalProtect App

to specify whether mobile users can upgrade their GlobalProtect app version to the active version that is hosted on Prisma Access and, if they can, whether they can choose when to upgrade:

Allow when user accepts the upgrade Prompt

(default)—Prompt users when a new version is activated and allow users to upgrade their software when it is convenient.

Disallow

—Prevent users from upgrading the app software.

Allow Manually

—Allow users to manually check for and initiate upgrades by selecting

Check Version

in the GlobalProtect app.

Allow Transparently

—Automatically upgrade the app software whenever a new version becomes available on the portal.

Allow when the user is in the corporate network

—Automatically upgrade the app software whenever a new version becomes available on the portal, but wait until the endpoint is connected internally to the corporate network. This prevents delays caused by upgrades over low-bandwidth connections.

Panorama

You can manage mobile user access to the active GlobalProtect app version that is hosted by Prisma Access. To do this in Prisma Access (Managed by Strata Cloud Manager), configure the

Upgrade Global Protect

setting. For Prisma Access (Managed by Panorama), complete the following steps.

Select

Network

GlobalProtect

Portals

Select the

Mobile_User_Template

from the

Template

drop-down.

Select

GlobalProtect_Portal

to edit the Prisma Access portal configuration.

Select the

Agent

tab and select the app configuration.

Select the

App

tab.

In the

App Configurations

area, select a choice in

Allow User to Upgrade GlobalProtect App

to specify whether mobile users can upgrade their GlobalProtect app version to the active version that is hosted on Prisma Access and, if they can, whether they can choose when to upgrade:

Allow with Prompt

(default)—Prompt users when a new version is activated and allow users to upgrade their software when it is convenient.

Disallow

—Prevent users from upgrading the app software.

Allow Manually

—Allow users to manually check for and initiate upgrades by selecting

Check Version

in the GlobalProtect app.

Allow Transparently

—Automatically upgrade the app software whenever a new version becomes available on the portal.

Internal

Select the Active GlobalProtect App Version for Prisma Access

Stagger GlobalProtect App Updates

Prisma Access Docs

Allow Users to Upgrade the GlobalProtect App

Prisma Access Docs

Allow Users to Upgrade the GlobalProtect App

Cloud Management

Panorama

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