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    App-Based Office 365 Integration with Explicit Proxy
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    App-Based Office 365 Integration with Explicit Proxy

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    App-Based Office 365 Integration with Explicit Proxy

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    • Prisma Access license
    Learn how to integrate the browser-based version of Office 365 with Explicit Proxy.

    App-Based Office 365 Integration with Explicit Proxy (Strata Cloud Manager)

    Prisma Access Explicit Proxy supports the browser-based and app-based version of Office 365 (M365), including Office Online (office.com). Web-based (browser-based) Office 365 is supported with no additional configuration required on Explicit Proxy; to use app-based version of Office 365, complete the following steps.
    1. Visit the EDL Hosting Service and identify the Feed URL for your SaaS application.
      Review the Microsoft 365 documentation for more information which Feed URL is best for your use case. Additionally, consider the SaaS application and location of users accessing the SaaS application when identifying a Feed URL to use. For example, if you have a branch in Germany that only needs to access Exchange Online, select a Feed URL from the Service Area: Exchange Online for Germany.
    2. (Best Practices) Create a certificate profile to authenticate the EDL Hosting Service.
      1. Download the GlobalSign Root R1 certificate.
      2. Convert the GlobalSign Root R1 Certificate to PEM Format.
      3. Import the GlobalSign Root R1 certificate from Cloud Managed Prisma Access.
        1. In Prisma Access (Managed by Strata Cloud Manager), go to ManageConfigurationNGFW and Prisma AccessObjectsCertificate Management, set the configuration scope to Prisma AccessMobile Users ContainerExplicit Proxy, and Import a new certificate.
        2. Enter a descriptive Certificate Name.
        3. For the Certificate File, select Choose File and select the certificate you converted in the previous step.
        4. For the file Format, select Base64 Encoded Certificate (PEM).
        5. Save your changes.
      4. Create a certificate authority (CA) certificate profile.
        1. Add Profile in the Certificate Profiles area.
        2. Enter a descriptive Name.
        3. For the CA Certificate, Add the certificate you imported in the previous step.
        4. Save your changes.
    3. Create an EDL using a Feed URL from the EDL Hosting Service.
      1. Go to ManageConfigurationNGFW and Prisma AccessObjectsExternal Dynamic Lists and Add External Dynamic List. Set the configuration scope to Prisma AccessMobile Users ContainerExplicit Proxy.
      2. Enter a descriptive Name for the EDL.
      3. Select a Type of URL List.
      4. (Optional) Enter a Description for the EDL
      5. Enter the Feed URL as the EDL Source.
        Enforce all endpoints within a specific Feed URL. Adding an excluding a specific endpoint from a Feed URL can cause connectivity issues to the SaaS application.
      6. (Best Practices) Select the Certificate Profile you created in the previous step.
      7. Specify the frequency the firewall should Check for updates to match the update frequency of the Feed URL.
        For example, if the Feed URL is updated daily by Palo Alto Networks then configure the EDL to check for updates Daily.
        Palo Alto Networks displays the update frequency for each Feed URL in the EDL Hosting Service. Feed URLs are automatically updated with any new endpoints.
      8. Save your changes.
    4. Add a decryption policy to prevent decryption for the EDL Feed URLs.
      1. Select go to ManageConfigurationNGFW and Prisma AccessSecurity ServicesDecryption and Add Rule. Set the configuration scope to Prisma AccessMobile Users ContainerExplicit Proxy.
      2. Enter a descriptive Name for the policy.
      3. In the Services and URLs area, Add External Dynamic Lists and specify the EDL you created in an earlier step.
      4. Select an Action and Advanced Inspection of Do Not Decrypt.
    5. Add a security policy rule to allow traffic from the EDL Feed URLs.
      1. Select ManageConfigurationNGFW and Prisma AccessSecurity ServicesDecryption and Add Rule. Set the configuration scope to Prisma AccessMobile Users ContainerExplicit Proxy
      2. Enter a descriptive Name for the policy.
      3. In the URL Category Entities area, Add External Dynamic Lists and specify the EDL you created in an earlier step.
      4. Select an Action and Advanced Inspection of Allow.
    6. Push Config to save your changes to Prisma Access.

    List of URLs to Enable Office 365 Integration with Prisma Access Explicit Proxy

    One option you can use to integrate non-browser Office 365 apps with Explicit Proxy is to specify the Office 365-related URLs and bypass those URLs in the Explicit Proxy PAC file. Use one of the following methods to obtain the list of URLs to bypass:

    App-Based Office 365 Integration with Explicit Proxy (Panorama)

    Prisma Access Explicit Proxy supports the browser-based version of Office 365 (M365), including Office Online (office.com). Follow these steps to integrate the browser-based version of Office 365 with Explicit Proxy.
    While Explicit Proxy does not support the app-based version of Office 365, you can follow these guidelines to use Explicit Proxy with Office 365 app-based policies.

    Set up Browser-Based Office 365 Integration with Prisma Access Explicit Proxy

    If you use the browser-based version of Office 365, complete the following task to integrate Office 365 with Explicit Proxy.
    1. (Optional) if you want to use tenant-based restrictions (restrict access control to Office 365 for only a certain number of tenants), use HTTP header insertion with a Custom URL category to allow specific tenants access to Office 365.
    2. Add decryption policies for the URLs that are used for Office 365.
      1. Select ObjectsCustom ObjectsURL Category and Add a Custom URL Category.
        Be sure that you are in the Explicit_Proxy_Device_Group.
      2. Specify a Type of URL List.
      3. Add the list of sites to enable Office 365 integration.
        To simplify the uploading of the URLs, you can copy the list of Office 365 URLs at https://saasedl.paloaltonetworks.com/feeds/m365/worldwide/any/all/url, save those URLs to a file, and Import the file to the Custom URL category.
      4. Select PoliciesDecryptionPre Rules and Add a decryption policy rule.
      5. Specify the URL Category you created.
    3. Add decryption policies for Data and Threat Protection capabilities such as Enterprise Data Loss Prevention (Enterprise DLP), WildFire, Threat Prevention, or SaaS Security.
    4. Use the EDL Hosting Service to create an external dynamic list.

    Set up App-Based Office 365 Integration with Explicit Proxy

    Explicit Proxy does not support the full client-based (app) version of Office 365, because Office 365 uses non-web ports and protocols and pinned certificates, which prevents the use of decryption. If you need to secure traffic from Office 365 client apps, you can use one of the following Prisma Access capabilities to do so:
    • Deploy a Mobile Users—GlobalProtect deployment with Explicit Proxy and use GlobalProtect split tunnel options to route traffic from the Office 365 apps to the GlobalProtect tunnel, while specifying other internet traffic to be sent to the GlobalProtect tunnel, direct to the internet, or to Explicit Proxy, based on your PAC file and GlobalProtect tunnel include and exclude options.
    • If your organization requires that internet-bound traffic go through an Explicit Proxy, or if your network does not have a default route, you can deploy a Remote Network deployment with Explicit ProxyRemote Network deployment with Explicit Proxy. In this deployment, Explicit Proxy provides you with a list of Anycast and unicast addresses, and you configure your CPE to route traffic through those addresses to the remote network and, from there, to Explicit Proxy and to the internet.
      To use Office 365 with this deployment type, specify PAC file rules to bypass the non-web Office 365 directly to the internet.
    • If you are not able to deploy GlobalProtect or a Prisma Access Remote Network in your environment, you can configure the Explicit Proxy PAC file to bypass Office 365 traffic. Use the URL list to bypass.

    List of URLs to Enable Office 365 Integration with Prisma Access Explicit Proxy

    One option you can use to integrate non-browser Office 365 apps with Explicit Proxy is to specify the Office 365-related URLs and bypass those URLs in the Explicit Proxy PAC file. Use one of the following methods to obtain the list of URLs to bypass:

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