Prisma Access
Configure Third-Party Device-ID in Prisma Access
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Prisma Access Docs
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5.2 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
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- Allocate Licenses for Prisma Access (Managed by Strata Cloud Manager)
- Plan Service Connections for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Add Additional Locations for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Enable Available Add-ons for Prisma Access (Managed by Strata Cloud Manager)
- Enable Dynamic Privilege Access for Prisma Access (Managed by Strata Cloud Manager)
- Search for Subscription Details
- Share a License for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Increase Subscription Allocation Quantity
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- Activate a License for Prisma Access (Managed by Strata Cloud Manager) and Prisma SD-WAN Bundle
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- Onboard Prisma Access
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4.0 & Later
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
- Prisma Access China
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- Set Up Prisma Access
- Configure the Prisma Access Service Infrastructure
- Remote Networks: IPSec Termination Nodes and Service IP Addresses
- Remote Networks: IP Address Changes Related To Bandwidth Allocation
- Remote Networks: Service IP Address and Egress IP Address Allocation
- API Examples for Retrieving Prisma Access IP Addresses
- Get Notifications When Prisma Access IP Addresses Change
- Prisma Access Zones
- DNS for Prisma Access
- High Availability for Prisma Access
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- Enable ZTNA Connector
- Delete Connector IP Blocks
- Set Up Auto Discovery of Applications Using Cloud Identity Engine
- Private Application Target Discovery
- Security Policy for Apps Enabled with ZTNA Connector
- Monitor ZTNA Connector
- View ZTNA Connector Logs
- Preserve User-ID Mapping for ZTNA Connector Connections with Source NAT
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- Enable Dynamic Privilege Access for Prisma Access Through Common Services
- Authorize User Group Mapping in Cloud Identity Engine for Dynamic Privilege Access
- Enable the Access Agent
- Set Up the Agent Infrastructure for Dynamic Privilege Access
- Create a Snippet
- Create a Project
- Traffic Steering for Dynamic Privilege Access
- Push the Prisma Access Agent Configuration
- Download the Dynamic Privilege Access Enabled Prisma Access Agent Package
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- Install the Prisma Access Agent
- Log in to the Dynamic Privilege Access Enabled Prisma Access Agent
- Change Preferences for the Dynamic Privilege Access Enabled Prisma Access Agent
- Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Location
- Switch to a Different Project
- Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Server
- Disable the Dynamic Privilege Access Enabled Prisma Access Agent
- Switch Between the Prisma Access Agent and GlobalProtect App
- View and Monitor Dynamic Privilege Access Users
- View and Monitor Dynamic Privilege Access Projects
- App Acceleration in Prisma Access
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- Planning Checklist for GlobalProtect on Prisma Access
- Set Up GlobalProtect Mobile Users
- GlobalProtect — Customize Tunnel Settings
- GlobalProtect — Customize App Settings
- Ticket Request to Disable GlobalProtect
- GlobalProtect Pre-Logon
- GlobalProtect — Clientless VPN
- Monitor GlobalProtect Mobile Users
- How the GlobalProtect App Selects Prisma Access Locations for Mobile Users
- Allow Listing GlobalProtect Mobile Users
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- Explicit Proxy Configuration Guidelines
- GlobalProtect in Proxy Mode
- GlobalProtect in Tunnel and Proxy Mode
- Private IP Address Visibility and Enforcement for Agent Based Proxy Traffic
- SAML Authentication for Explicit Proxy
- Set Up Explicit Proxy
- Cloud Identity Engine Authentication for Explicit Proxy Deployments
- Proxy Mode on Remote Networks
- How Explicit Proxy Identifies Users
- Explicit Proxy Forwarding Profiles
- PAC File Guidelines
- Explicit Proxy Best Practices
- Monitor and Troubleshoot Explicit Proxy
- Block Settings for Explicit Proxy
- Use Special Objects to Restrict Explicit Proxy Internet Traffic to Specific IP Addresses
- Access Your Data Center Using Explicit Proxy
- App-Based Office 365 Integration with Explicit Proxy
- Configure Proxy Chaining with Blue Coat Proxy
- IP Address Optimization for Explicit Proxy Users- Proxy Deployments
- DNS Resolution for Mobile Users—Explicit Proxy Deployments
- View User to IP Address or User Groups Mappings
- Report Mobile User Site Access Issues
- Enable Mobile Users to Access Corporate Resources
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- Planning Checklist for Remote Networks
- Allocate Remote Network Bandwidth
- Onboard a Remote Network
- Connect a Remote Network Site to Prisma Access
- Enable Routing for Your Remote Network
- Onboard Multiple Remote Networks
- Configure Remote Network and Service Connection Connected with a WAN Link
- Remote Networks—High Performance
- Integrate a Shared Desktop VDI with Prisma Access Using Terminal Server
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- Multitenancy Configuration Overview
- Plan Your Multitenant Deployment
- Create an All-New Multitenant Deployment
- Enable Multitenancy and Migrate the First Tenant
- Add Tenants to Prisma Access
- Delete a Tenant
- Create a Tenant-Level Administrative User
- Sort Logs by Device Group ID in a Multitenant Deployment
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- Add a New Compute Location for a Deployed Prisma Access Location
- How BGP Advertises Mobile User IP Address Pools for Service Connections and Remote Network Connections
- Proxy Support for Prisma Access and Strata Logging Service
- Block Incoming Connections from Specific Countries
- Prisma Access for No Default Route Networks
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- Default Routes With Prisma Access Traffic Steering
- Traffic Steering in Prisma Access
- Traffic Steering Requirements
- Default Routes with Traffic Steering Example
- Default Routes with Traffic Steering Direct to Internet Example
- Default Routes with Traffic Steering and Dedicated Service Connection Example
- Prisma Access Traffic Steering Rule Guidelines
- Configure Zone Mapping and Security Policies for Traffic Steering Dedicated Connections
- Configure Traffic Steering in Prisma Access
- Preserve User-ID and Device-ID Mapping for Service Connections with Source NAT
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- Prisma Access Internal Gateway
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- Configure Privileged Remote Access Settings
- Set Up the Privileged Remote Access Portal
- Configure Applications for Privileged Remote Access
- Set Up Privileged Remote Access Profiles
- Define Permissions for Accessing Privileged Remote Access Apps
- Configure Split Tunneling for Privileged Remote Access Traffic
- Manage Privileged Remote Access Connections
- Use Privileged Remote Access
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- Integrate Prisma Access With Other Palo Alto Networks Apps
- Integrate Third-Party Enterprise Browser with Explicit Proxy
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- Connect your Mobile Users in Mainland China to Prisma Access Overview
- Configure Prisma Access for Mobile Users in China
- Configure Real-Name Registration and Create the VPCs in Alibaba Cloud
- Attach the CEN and Specify the Bandwidth
- Create Linux Instances in the Alibaba Cloud VPCs
- Configure the Router Instances
- Onboard the GlobalProtect Gateway and Configure the Prisma Access Portal
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- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
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- INC_MU_DNS_SERVER_UNREACHABLE_ PER_PA_LOCATION
- INC_RN_AUTH_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_RN_AUTH_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_RN_DNS_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
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- AL_CIE_DIRECTORY_DISCONNECT
- AL_MU_IP_POOL_CAPACITY
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- AL_RN_ECMP_BGP_DOWN
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- AL_RN_PRIMARY_WAN_BGP_DOWN
- AL_RN_PRIMARY_WAN_BGP_FLAP
- AL_RN_PRIMARY_WAN_TUNNEL_DOWN
- AL_RN_PRIMARY_WAN_TUNNEL_FLAP
- AL_RN_SECONDARY_WAN_BGP_DOWN
- AL_RN_SECONDARY_WAN_BGP_FLAP
- AL_RN_SECONDARY_WAN_TUNNEL_DOWN
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- AL_RN_SITE_DOWN
- AL_RN_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
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- AL_SC_PRIMARY_WAN_BGP_DOWN
- AL_SC_PRIMARY_WAN_BGP_FLAP
- AL_SC_PRIMARY_WAN_TUNNEL_DOWN
- AL_SC_PRIMARY_WAN_TUNNEL_FLAP
- AL_SC_SECONDARY_WAN_BGP_DOWN
- AL_SC_SECONDARY_WAN_BGP_FLAP
- AL_SC_SECONDARY_WAN_TUNNEL_DOWN
- AL_SC_SECONDARY_WAN_TUNNEL_FLAP
- AL_SC_SITE_DOWN
- AL_SC_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN_PARTIAL
- AL_ZTNA_CONNECTOR_CPU_HIGH
- AL_ZTNA_CONNECTOR_MEMORY_HIGH
- AL_ZTNA_CONNECTOR_TUNNEL_DOWN
- New Features in Incidents and Alerts
- Known Issues
Configure Third-Party Device-ID in Prisma Access
Use Prisma Access and the Cloud Identity Engine to configure third-party Device-ID
for third-party IoT devices.
Where Can I Use This? | What Do I Need? |
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If you'd like to use this feature in your Prisma Access environment,
get in touch with your account team to learn more.
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You can use the Cloud Identity Engine along with Prisma Access to apply information from
third-party IoT detection sources to simplify the task of identifying and closing
security gaps for devices in your network. After you set up Third-Party Device-ID in the
Cloud Identity Engine using an API, you can set up a device object and a security policy
rule in Prisma Access to obtain and use information from third-party IoT visibility
solutions through the Cloud Identity Engine for device visibility and control.
In the following figure, the Third-Party Device-ID service receives the device
information from the third-party IoT solutions, which it then transmits as IP
address-to-device mappings to the Cloud Identity Engine and the Prisma Access Security
Processing Nodes (SPNs).

Configure Third-Party Device-ID in Prisma Access (Strata Cloud Manager)
Allow third-party IoT device vendors to retrieve their device IDs using the Cloud
Identity Engine and Prisma Access.
To configure third-party Device-ID, complete the following task.
- Activate Third-Party Device-ID in the Cloud Identity Engine.This procedure includes uploading a signed certificate and using that with an API to communicate with, and download Device-ID information from, the third-party IoT vendor.
- Activate Third-Party Device-ID in Prisma Access by going to SettingsPrisma Access SetupShared or WorkflowsPrisma Access SetupPrisma Accessand set Enable Device Identification to Enabled.
- Configure a device object and enter device attributes. ManageConfigurationNGFW and Prisma Access, set the configuration scope to Remote Networks, and select ObjectsDevices and Add Devices. Be sure that you are in the Remote Networks device group.
- Add a device object that matches attributes for the third-party objects.The Cloud Identity Engine Mappings area displays the attributes of the third-party devices; you can use any attributes retrieved from there.
- Go to ManageConfigurationNGFW and Prisma Access, set the configuration scope to Remote Networks, and select Security ServicesSecurity Policy and Add a security policy, adding the device objects you created in the Devices area.
- Push Config to save your changes to the Prisma Access configuration, making sure to select Remote Networks in the push scope.
- Verify that Prisma Access is receiving the Device-ID logs by going to Incidents & AlertsLog Viewer, selecting Firewall/Traffic, and searching for traffic under the rule you created by entering rule_matched = rulename, where rulename is the security policy rule you created for the third-party IoT devices.The Device-ID to IP address mappings display in the logs.
Configure Third-Party Device-ID in Prisma Access (Panorama)
Allow third-party IoT device vendors to retrieve their device IDs using the Cloud
Identity Engine and Prisma Access.
To configure third-party Device-ID, complete the following task.
- Activate Third-Party Device-ID in the Cloud Identity Engine.This procedure includes uploading a signed certificate and using that with an API to communicate with, and download Device-ID information from, the third-party IoT vendor.
- Activate Third-Party Device-ID in Prisma Access by going to PanoramaCloud ServicesConfigurationRemote NetworksSettings, clicking the gear to edit the Settings, and selecting Enable Device Identification.
- Configure a device object and enter device attributes.
- Go to ObjectsDevices and Add a device object that matches all the Device-ID attributes.Be sure that you're in the Remote_Network_Device_Group or the Shared device group.
- Add a device object that matches attributes for the third-party objects.The Cloud Identity Engine Mappings area displays the attributes of the third-party devices; you can use any attributes retrieved from there.
- Go to PoliciesSecurityPre Rules and Add a Security policy rule, adding the device objects you created in the Devices area as the Source Device.Be sure that you are in the Remote_Network_Device_Group or the Shared device group.
- Commit and push your changes, making sure that you select Remote Networks in the Push Scope.
- Click CommitCommit and Push.
- Edit Selections and, in the Prisma Access tab, make sure that you select Remote Networks in the Push Scope, then click OK.
- Click Commit and Push.
- Verify that Prisma Access is receiving the Device-ID logs by going to MonitorLogs, and searching the Traffic logs for traffic under the rule you created by entering rule_matched = rulename, where rulename is the Security policy rule you created for the third-party IoT devices.The Device-ID to IP address mappings appear in the logs.