The functionality does not change automatically when you switch from a single tenant to a multitenant (or from multitenant to single tenant), then you go to the subscriptions tab in the UI. You have to close the browser and reopen a new session or you have to log out and log in again to see the new view in the subscriptions tab.

When converting firewalls that are licensed for IoT Security from an IoT Security subscription that doesn't require a data lake to one that does, Strata Logging Service log storage will not automatically be enabled for them.

Workaround: To enable log storage for firewalls after the license conversion, you must move firewalls to the appropriate data lake instance within the Strata Logging Service application. For instructions, see Start Sending Logs to a New .

When integrating IoT Security in a hybrid environment with Prisma Access and next-generation firewalls, it’s not possible to activate IoT Security as a Prisma Access add-on after you onboard firewalls with an IoT Security, Doesn’t Require Data Lake subscription.

Workaround: Activate the IoT Security add-on license on Prisma Access first and then onboard firewalls with an IoT Security, Doesn't Require Data Lake subscription.