Convert Trial License to Production
Table of Contents
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- Activate a License for Remote Browser Isolation
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- What is a Tenant?
- Add a Tenant
- Edit a Tenant
- Manage Tenant Licenses
- Delete a Tenant
- Transition from Single Tenant to Multitenant Cloud-managed Prisma Access FedRAMP
- Move an Internal Tenant
- Acquire an External Tenant
- Approve an External Tenant Acquisition
- Limitations for Moving and Acquiring Tenants
- Tenant Hierarchy Limits
Convert Trial License to Production
Convert a trial license to a production license using an activation link.
Where Can I Use This? | What Do I Need? |
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Use the activation link provided by
Palo Alto Networks
to convert your existing
trial subscription license to a production license. Additionally, you can use this
opportunity to convert both the active trial licenses and to activate the production
license for your subscription for unlicensed tenants or devices at the same time. - Purchase the production license or subscription for your product.You need to contact yourPalo Alto Networkssales representative to purchase the production license.
- Click the activation link to begin the license conversion.The activation link is provided to you in an email fromPalo Alto Networks.(Next-Gen Firewalls) Subscriptions are activated using an activation link only. ContactPalo Alto NetworksCustomer Support to continue the license conversion if you receive an email that does not include an activation link for your license conversion, and instead only includes auth codes.Do not activate the auth codes on your Next-Gen firewalls. Activating these auth codes may requirePalo Alto NetworksCustomer Support to delete the trial license you want to convert. In some cases, this may cause your Next-Gen firewall to be restored to factory defaults and delete all existing configurations associated with the subscription.
- Follow the activation procedure for your subscription.You must select the same tenant where the trial license is active to convert it to a production license. Additionally, you can use the same activation flow to convert trial licenses to production licenses and to activate the production license on tenants or devices with no active license at the same time.