The Subscriptions and Trial tabs provide a centralized view of all product entitlements associated with the selected tenant, enabling customers to monitor, manage, and activate both purchased and trial products efficiently.

The Subscriptions tab lists all purchased product entitlements, displaying critical details such as activation status, tenant allocation, allocated versus total license quantity, expiration dates, and add-on availability. These details allow customers to quickly assess whether licenses are fully activated, partially allocated, or pending activation, and understand how entitlements are being utilized across tenants.

In the Subscriptions page, you will see the following:

• SASE
  The SASE tab displays all SASE products associated with the tenant, including both activated products and those pending activation. You can activate these products directly from the Activation Console. Currently, the Activation Console supports activation only for SASE products.
• Firewall and SD-WAN
  The Firewall and SD-WAN tab lists all Next-Generation Firewall(NGFW) and SD-WAN products that are activated on this tenant. For activating Next-Generation Firewall (NGFW) and SD-WAN products, you must follow the activation procedure using Magic links, as activation through the Activation Console is not supported for these products.

The Trials shows all trials that are ready to activate or have already been activated. Key details include activation status, tenant allocation, allocated versus total trial license quantity, expiration dates, and associated add-ons. This ensures customers can track trial usage and manage trial product activations effectively.

Both tabs include robust search and filtering capabilities, allowing users to locate specific product entitlements using product name, entitlement group ID, activation status, or other displayed attributes. This functionality makes it easy to navigate large volumes of product entitlements and ensures quick access to the information needed for decision-making and license management.

In both the Subscriptions and Trials tabs, you can view a list of your product entitlements along with high-level subscription details for each product:

• Product – Displays the product name and the product Entitlement group ID (previously called Serial no). If the product supports trial add-on activation, a Request Add-On Trial button is available to request it.
• Description – Displays the base product license associated with the product entitlement.
• Allocated/Total – Lists the quantity of allocated licenses on your tenant compared to the total available.
• Add-Ons – Displays the number of available trial and purchased add-ons. Hover over this field to view details, such as whether an add-on is already activated or ready to activate.
• Allocated Tenants – Shows the number of tenants for which licenses are allocated.
• Status – Indicates the activation status of the product, such as:
  • Needs Activation
  • Needs Activation, Contains Future Dated
  • Activation in Progress
  • Active Fully Allocated
  • Active Partially Allocated
  • Future Dated
  • Activation Failed
• Expiration Date – Shows the license expiration date.
• Actions – Provides options to activate a product, launch the product UI, or view details.

You can access detailed information for a specific product entitlement by clicking View Details from the Activation Console. This opens a dedicated page where you can examine the activation status, license information, and entitlement identifiers for the selected product. Key details such as the start date, expiry date, and entitlement group ID are clearly displayed to provide complete visibility into the product entitlement.

The Details tab presents comprehensive information about the selected product entitlement, organized into several sections:

• Tenants – Displays all tenants associated with the product, including the tenant name and license allocation quantity for each tenant.
• Description – Shows details of the base product, including the product name, total allocated licenses, and remaining available quantity.
• Purchased Add-Ons – Lists all purchased add-ons along with their activation status and license allocation.
• Trial Add-Ons – Displays all active trial add-ons and their respective allocation.
• Future Entitlements – If the product license has a future start date, this section shows the future start and expiry dates for the entitlement.

From the View Details page, you can also perform key actions to manage your licenses:

• Activate – Activate a license for the selected product, whether it is a purchased license or a trial license. To activate, click Activate and provide the required product information.

• Manage – For products that are already activated, you can manage licenses by performing actions such as reallocating licenses to different tenants or activating add-ons.

The Help and Support tab provides all the essential product details needed when creating a support ticket. This ensures support engineers have the necessary context to address issues quickly and efficiently.

In the left pane, you will see a tenant browser. If your environment has only one tenant, the browser displays the primary tenant, and all related subscription and trial details automatically appear in the Subscriptions and Trials tabs. If your environment includes multiple tenants, the tenant browser presents a hierarchical view, starting with the root tenant at the top level, followed by the child tenants you have access to. You can search for and select a tenant to view its corresponding product entitlements, subscription details, and license allocations. This structure allows you to easily navigate between tenants and ensures that you always view and manage information in the correct context.