Firewall and SD-WAN

1. Purchase the production license or subscription for your product.

   You need to contact your Palo Alto Networks sales representative to purchase the production license.
2. Click the activation link to begin the license conversion.

   The activation link is provided to you in an email from Palo Alto Networks.

   (Next-Gen Firewalls) Subscriptions are activated using an activation link only. Contact Palo Alto Networks Customer Support to continue the license conversion if you receive an email that does not include an activation link for your license conversion, and instead only includes auth codes.

   Do not activate the auth codes on your Next-Gen firewalls. Activating these auth codes may require Palo Alto Networks Customer Support to delete the trial license you want to convert. In some cases, this may cause your Next-Gen firewall to be restored to factory defaults and delete all existing configurations associated with the subscription.
3. Follow the activation procedure for your subscription.

   You must select the same tenant where the trial license is active to convert it to a production license. Additionally, you can use the same activation flow to convert trial licenses to production licenses and to activate the production license on tenants or devices with no active license at the same time.