First time

IoT Security

Activation - Multiple Customer Support Portal Account

If you have multiple Customer Support Portal accounts, choose the
Customer Support Account
number that you want to use.
Allocate the product to the
Recipient
of your choice.
You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?
If you need just one tenant, use or rename the tenant provided. The name provided matches your Customer Support Portal account for convenience.
(
Optional
) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you can
Allocate to subtenant
and use or rename the tenant provided.
A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.
After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.
Select
Done
.
Choose the data ingestion
Region
, which is the region where the cloud logging service is receiving data from firewalls.
Strata Logging Service
If you are using
IoT Security
that doesn't require
Strata Logging Service
(available for all
IoT Security
products and the
third party integration add-on
), this sends data logs to a cloud logging service that streams them directly to
IoT Security
without storing them in a data lake. Skip to the App Subdomain step.
If you are using
IoT Security
that does require
Strata Logging Service
(available for Enterprise
IoT Security
Plus, Industrial OT Security, and Medical
IoT Security
), add
Strata Logging Service
.
Select a
Strata Logging Service
instance.
Enter the amount of data log storage.
The region is grayed out, but is autopopulated with the same region that you used for
Strata Logging Service
.
Enter an
App Subdomain
.
Use a unique subdomain to complete the
<subdomain>.iot.paloaltonetworks.com
URL for your
IoT Security
application. This will be the URL where you log in to the
IoT Security
portal.
Agree to the terms and conditions
, and
Activate
.
A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.
This tenant, and any others created by this Customer Support Portal account, will have the
Superuser
role.
Go to the
Common Services
Device Associations
tab to add firewalls to the tenant, associate them with the
IoT Security
application, and then apply the
IoT Security
subscription to them: Device Associations.
Get started with
IoT Security
.
(
Optional
) Manage your product from
Strata Cloud Manager
.
(
Optional
) Manage identity and access.